I can't receive calls

Zef

I can make calls but not receive.Data working.Someone with same issue?

Arnaud L. #712

If you just transferred your number, it might happen until your number gets ported. You’ll get an email when it’s done.

GyslainH

Like Arnaud said if you just ported it can take a few hours wait for the email or SMS saying it was successfully completed

Zef

I have Fizz since about 2 months.I guess this happens today only.

M T. #338

No I think it's an isolated problem to your line

Zef

I newer port phone number.I opened my phone line about 2 months ago.Line is been working fine except 2 lock out my account for unknown reason.

Dallaire_M

Are the OS of your phone are up to date ? If not, run all the update and update the APN settings,

Anne H. #1344

Reboot phone

Zef

I contacted CS to open ticket.After 1 day my service back to normal.Fizz Team does not explain me what cause the problem.

DinoS

Weird problem.