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My Mobile
Archives for December 2018
Discussion List
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I just called a hotel in Hawaii (prefix 808) and the call doesn't go through. Why?Will travel to Hawaii. I have the Canada+USA package. I am assuming it covers Hawaii as well. I jus… -
Why I can't get 438 or 514 number as a Fizz customer?I want a 438 number because the card is for someone who's going to study in Montreal. Fizz won't gi…Answered ✓ Closed Anne H. #1344 201 views 4 comments 10 points Most recent by Anne H. #1344 My Mobile -
When the data travel add on purchase takes effect? Same day of purchase?Wanted to purchase 1gb per billing period data travel add on for next week trip to Mexico but I do…
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still! can't receive and send MMS?i have tried everything, apn setting, data usage, battery setting..... no lock! i'm using hauwei p…
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Why I can't receive the auth sms from Uber?I need to activate my UBER account, but with my number I can't receive the auth code from Uber, wha…
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Data stopped since yesterday, How do I get service? Can't reply to your questions other than makingAccount is fully in order and paid. Plan is active. I have voice and sms, but no mms. Connected to …
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Can Fizz add a configuration to toggle hearing the date and time of the voicemail?Is there any way to remove all the descriptions of the voicemails? The machine basically reads the …
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Data stopped since yesterday, How do I get service?Data stopped since yesterday, How do I get service?
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Plans - International calls add for $5 a month, PORTUGAL is not there?Plans - International calls add for $5 a month, PORTUGAL is not there?
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Is my phone supposed to be able to read the SIM's phone number?When I go to the SIM status section of my phone, it says my phone number is "unknown". Is…
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How can I transfer my number from Fongo (voip)Hi everyone, I am new here. I just received my sim card and would like to transfert my existing Fon… -
NEED DATA? Last call, still have some to giveSee my first post: https://community.fizz.ca/questions/1846893-need-data-1-gb-blocks-donate . Happy… -
International callsWhen are you adding country PORTUGAL to the list?Answered ✓ Closed Domingos Gonçalves 1 view 3 comments 6 points Most recent by Kenny L. #23 My Mobile
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Roaming not working. US option not activated on plan change?Added USA to my plan, but roaming data not working at all..
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Can I order to sim cards with different plans?Can I order to sim cards with different plans?Answered ✓ Closed Domingos Gonçalves 1 view 7 comments 10 points Most recent by Anne H. #1344 My Mobile
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Does anyone else have a bunch of weird transactions in their wallet?Looking at the transactions in my wallet, there are a bunch of bizarre charges ranging from a few p… -
Data Rollover not working ?Hello ! I took the CAN/US 8GB plan the 27th of November and used less than 1 GB in the month. Mid D…Answered ✓ Closed Guillaume L. 1169 11 views 6 comments 10 points Most recent by J D. #792 My Mobile -
I managed to swap an upgrade?Just click to apply the upgrade first then click on the current one and choose swap! -
zone usa travel add on works for canadian numbers?If I buy a travel add on for zone usa 60 minutes callings, and I travel the USA (new york), Will I … -
Can’t receive calls or texts from a given phoneHello, I just activated a phone with Fizz for my daughter, a week ago. Just one issue... My persona…
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cannot hear any incoming callsI just activated my SIM card and transferred my phone number from previous provider Koodo. At begin…
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Definition of coverage vague ?I live in Gatineau region, which is across the river from Ottawa. I have a Ottawa number and a Gati…
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Why is my LTE upload speed slow?Forgive me for the repost, I accidentally approved an answer and unfortunately I guess it closed th…Answered ✓ Closed Carl M. #1456 2.1K views 23 comments 19 points Most recent by Carl M. #1456 My Mobile
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Why is my LTE upload speed extremely slow?Ever since I switched to Fizz, I've been unable to send MMS, I thought it was because something was…
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Why is my data not workingMy data is not workingAnswered ✓ Closed QueenLove 2.3K views 5 comments 12 points Most recent by frederick M. #835 My Mobile