Internet
Archives for July 2019
Discussion List
-
What if i just want to try it ?What if i want to try the Fizz internet for few months and i wanna stop using it . How does it work…Accepted Answer Closed Dimitri L. #8480 11 views 3 comments 6 points Most recent by Stéphane B. 10644 Internet -
Reschedule Installation Appointment?My installation was scheduled for this morning (Wed, July.31) between 7:30am and 12pm. But, unfortu… -
Pas d'opérateur au Nevada ?J'ai pris un forfait données pour les états unis. Je n'obtiens pas d'opérateur pour utiliser mes do…Accepted Answer Closed Jean-Claude P. 7 views 4 comments 11 points Most recent by Jean-Claude P. Internet
-
I am continuesly receiving a message that I missed one step or two?I have signed up for an internet plan, paid the cost of plan and I am waiting for your technician t…
-
Paiement 2eme mois refuse par la meme carteJ ai recu un email comme quoi le paiement n est pas passe avec ma carte de credit. Pourtant c est p…Accepted Answer Closed Tijani 5 views 6 comments 12 points Most recent by Stéphane B. 10644 Internet
-
Home Internet connection via Apple Airport?I am planning to subscribe to Home Internet. The actual configuration (with Videotron) involves an …
-
Without internet for 5 hours now... fix it?no internet at home for 5 hours now
-
Les même problèmes de connexion persiste? The same connection problems are still thereUne fois par jour, la connexion au réseau wifi devient impossible et cela indéfiniment jusqu'à ce q…Accepted Answer Closed Olivier R. #8218 5 views 6 comments 15 points Most recent by Stéphane B. 10644 Internet
-
J’aimerais me faire rembourser 57$ car je n’ai pas accès à internet et on m’a chargé?On m’a chargé 57$ pour quelque chose dont je n’ai pas accès. J’aimerais me faire rembourserAccepted Answer Closed emilia G. #8342 16 views 5 comments 15 points Most recent by Stéphane B. 10644 Internet
-
Why does the modem hide system logs from cusadmin?I've been battling an internet disconnection which seems to be happening every day at exactly 11:40…Accepted Answer Closed Dan Y. #1930 283 views 4 comments 12 points Most recent by Stéphane B. 10644 Internet
-
Home internet: Same price after beta period if I subscribe now?If I subscribe for home internet now (while the beta prices are on), will I still have the same pri…Accepted Answer Closed Dominic R. #1352 8 views 3 comments 17 points Most recent by Simon H. #6464 Internet -
What is the *upload* speed that comes with the 10mbps plan?What is the *upload* speed that comes with the 10mbps plan? 10 Mbps? (like in the Plan Selectio…Accepted Answer Closed Dominic R. #1352 7 views 5 comments 16 points Most recent by Simon H. #6464 Internet
-
Internet résidentiel ne fonctionne pas, que faire?!Need help! L’alimentation et le câble coaxial sont bien branchés, les voyants lumineux du upstream … -
Connecter un deuxième modem via un câble coax splitter?Est-ce que c'est possible de connecter un deuxième modem via un câble coax splitter? J'ai essayé av…
-
Jai manquer mon rendez-vous avec le technicien que dois-je faire ?Jai manquer mon rendez-vous avec le technicien pour un nouveau branchement que dois-je faire ?Accepted Answer Closed Mouhsine 35 views 1 comment 11 points Most recent by Stéphane B. 10644 Internet
-
why my internet is not working?hey the wifi is not working properly .. please reply me as soon as possible
-
6 days no internet. No end in sight? Do I just cancel?I updated my payment method but my account got suspended. The payment is up to date and the payment…
-
Why isn’t my internet access restored ?I changed cards recently and forgot to switch my method of payment so the initial payment attempt d…
-
I had a scheduled technician appointment and he never showed up?Now I can't reschedule the appointment. I reached out to customer service and their answer was &quo…Accepted Answer Closed Lucas R. 39 views 4 comments 12 points Most recent by Stéphane B. 10644 Internet
-
Why am I losing internet 3-4 times a day?There are times throughout the day that I will lose internet and it will not be restored until I re…
-
my home internet has been down for 4 days, i already messaged support and i did all the unplugging aI already contacted support many times and i still get same answer of unplugging modem. i have been…
-
Modem admin password configuration?Hello. I am trying to change the administration (cusadmin) password of the modem to be distinct fro… -
Mon internet maison ne fonctionne pas !Bonjour, depuis ce matin mon internet ne fonctionne pas ! Pourquoi qu'est ce qui ce passe !?
-
Using the mobile dataI have a problem with using the date of my Sim card, I bought the phone before one month and the da…
-
Did not receive a notifiaction of my scheduled appointment of today for internet installation... IsSeems as if should of received a notifiaction or reminder of some sort of my iminent internet inst…Accepted Answer Closed Jessica T. #7300 10 views 4 comments 11 points Most recent by Yelena Internet
-
Frozen home internet payment took itHOME internet payment updated & took it but how to un Frozen my home internet thanks
-
Home phoneSince i have fizz Internet, my home phone doesn't work anymore
-
Rendez vous manqué n'apparaît pas comment faireRendez vous manqué n'apparaît pas comment faire pour prendre un autre rendez vous
-
I try to enroll for the internet, my address is tag as a business witch is not from 2001?I cannot talk to anyone (trying for the last hour)... the Chat bubble do not work and the web site …
-
No internet ?The light @ for internet does Not appear .... No internet
Howdy, Stranger!
Helpful Links
Community user GuidesSolution Hub
How the Community Hub works
Earning Perks when participating
Service Status
