About my account
Archives for January 2019
Discussion List
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Can I deactivate my voicemail?Nobody is leaving me msgs. Van I just deactivate it? Is there a way a can do it from my phone? -
It doesn't recognize my address when I trying to order a Sim card?How do I order if it not taking my address?Accepted Answer Closed Jerry S. 8 views 2 comments 2 points Most recent by Code_KRUEW About my account
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Why the fizz doesn’t respect to my problem?I have problem for port my phone number from fizz to Rogers but my account number(I find my account…
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I want to port my phone number to Rogers but my account number doesn’t work, how can port my phone nI want to port my phone number to Rogers but my account number doesn’t work, how can port my phone …Accepted Answer Closed Saeid B. #2053 20 views 1 comment 7 points Most recent by Kenny L. #23 About my account
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Why is Whitby considered out side the shipping zone ?Trying to order a sim card, Whitby is outside the shipping are.Accepted Answer Closed Ashley B. #2181 1 view 5 comments 3 points Most recent by ReneD About my account
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Missing adjust plan functionFor some reason I am missing adjust plan function in my accountAccepted Answer Closed David K. #2171 5 views 2 comments 3 points Most recent by M T. #338 About my account
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Unable to gift data to another fizz member (he has data plan)?Unable to gift data to another fizz member (he has data plan). When I try to gift him data, error m…Accepted Answer Closed Edwin Chee 9 views 4 comments 3 points Most recent by M T. #338 About my account
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For 25 dollarsWhat about 25$ will be added To the wallet or to the monthly bill??Accepted Answer Closed Rami Saab 3 views 1 comment 6 points Most recent by Allison W. About my account -
Voicemail?How can i delete a question that was asked in public forum?? HelpAccepted Answer Closed Tzirel 7 views 6 comments 8 points Most recent by Anne H. #1344 About my account
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Data usage mismatch between alert and plan?I need an explanation as to why I receive alerts about my plan using 100% of my data, while I barel…Accepted Answer Closed Nicolas G. 6244 3 views 2 comments 1 point Most recent by DinoS About my account
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how to cancel order of a sim card?Hi Fizz team, I first activated with you guys in december and then i was approach again by my old …Accepted Answer Closed Christian F. 6221 36 views 4 comments 7 points Most recent by Shilgi About my account
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referral bonus not working?I recently gave my referral link to a friend. He signed up. Ordered SIM and is now usinghis phone. …Accepted Answer Closed Philippe S. 6205 71 views 4 comments 8 points Most recent by Code_KRUEW About my account
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How can I lodge a formal complaint against Fizz?I've had a problem with SMS for a while. People in Quebec seem to be able to message me, but SMS me…Accepted Answer Closed Daniel Reeders 89 views 11 comments 13 points Most recent by Whizz About my account
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Which new functionality would you like to have access with Fizz?Hello Fizz! I wanted to group what are the new functionalities you would like to have access wi… -
How long can i keep my number if i do not payHow long can i keep my number if i do not payAccepted Answer Closed david L. 6172 8 views 3 comments 5 points Most recent by samisheikh About my account
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i need my account number?I want to port my phone number to Rogers from Fizz but I need to right account number?Accepted Answer Closed Saeid B. #2053 42 views 4 comments 4 points Most recent by Whizz About my account
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"There is a problem with the billing address you provided. please try again."hi there, i bought 2 sim cards, i was able to activate one sim card for myself, and when i use the …
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Strange email from Fizz support?Just got an email from [email protected] ------------------ Hi, I have received your reques…
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Why I got this notification "Finish activating your plan" ? when my SIM is all ready actived.Why I got this notification "Finish activating your plan" ? when my SIM is all ready act… -
Did anyone else get a 10$ Gift?I was sent a Text from Fizz saying that I’m entitled to a 10$ gift. Did anyone else receive that.
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Best ways to increase your level?What are the best ways to increase your level and gather points in Fizz?Accepted Answer Closed Mathieu C. 6085 16 views 4 comments 19 points Most recent by Kenny L. #23 About my account -
how can I transfer my number from fizz to other operatior?What is my account number? I want to transfer my fizz number to other operators.Accepted Answer Closed SEYEDALI S. 6 views 4 comments 6 points Most recent by Whizz About my account
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Credit Card keeps declining?My credit card works fine with every site but when I try to order sims , the card declines. Tried d…
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cancelled data plan, how to add it back instead of buying add-on only?I cancelled my data plan, want to add it back but did not see the option to add back after getting …Accepted Answer Closed Lijie L. #1664 9 views 3 comments 2 points Most recent by DinoS About my account
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I am not able to activiate the data ???It says in my account that I have data but my phone doesn't let me use data. -
How to use my rewardsit says that I unlocked 250mb of data how to apply this reward. does it do it automaticlyAccepted Answer Closed Sarina P. #1876 5 views 2 comments 4 points Most recent by Whizz About my account
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i can not login to my account?my account is blocked.they said I have to use chat tool to solve this.where is CHAT TOOL?even my se…
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I cannot see an invoice for my monthly charges?Hi there, I cannot generate a PDF for my monthly charges...when I click on Download when I select a…Accepted Answer Closed Frederic Premji 52 views 6 comments 7 points Most recent by Frederic Premji About my account
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Can a fizz worker take my auto payment before my 7 grace days are over? I put another card on defaulI put a new card on my account but the auto payment didnt go yet. Please take it before my account …Accepted Answer Closed Anwarul H. 9 views 8 comments 3 points Most recent by Anwarul H. About my account
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problem applying referral bonus to bill?I currently have 3 referral bonuses that should be ready to use, as their status say ''discount on …Accepted Answer Closed Tatiana W. 6 views 5 comments 13 points Most recent by Tatiana W. About my account
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