I am not able to activiate the data ???

Shilgi

It says in my account that I have data but my phone doesn't let me use data.

M T. #338

Did you verify if your phone is compatible with Fizz https://fizz.ca/en/faq/compatible-devices

M T. #338

Did you configure APN parameters https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Shilgi

how do I do that??

M T. #338

Please use info provided in the links.

DinoS

Upgrade firmware if it's iPhone, config apn if it's Android

Whizz

Hello Shilguia Petel,
In order to resolve your problem, please check our faq at the following link: "https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet".
If your problem is not resolved, I'll invite you to contact us by chat or by private message on Facebook.
Have a lovely day!
Radu