Unable to gift data to another fizz member (he has data plan)?

Edwin Chee
Edwin Chee Posts: 3 ✭✭
in Your Fizz Account

Unable to gift data to another fizz member (he has data plan). When I try to gift him data, error message "this member does not have a data plan". But he has a data plan.  I can provide his # for you to check. 

Answers

  • Code_KRUEW
    Code_KRUEW Posts: 400 ✭✭
    You will need to contact support to look into the accounts for you.
  • Matthew M. #838
    Matthew M. #838 Posts: 69 ✭✭
    Under his profile, I may be wrong but he may need to change his Privacy settings to Full Experience.
  • Edwin Chee
    Edwin Chee Posts: 3 ✭✭
    He already got full experience under privacy settings but he is missing the "change data plan" tab under his profile. But he got data plan.
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    That person needs to contact Fizz and has his account fixed before you can give him data.
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