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2 differents user with 2 billing method on one account possible?Hi all, I created an account for my father with my email address. He is not very computer savvy so …Question Closed Alain R. 21671 3 views 0 comments 8 points Most recent by Alain R. 21671 Your Fizz Account -
Error codesWhere can I find the meaning of error codes? I'm getting error code 29 when trying to send a text m…
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active my sim cardwhen I active my sim card , I was told that the activation code was already used , I couldn't go to…
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unsubscibe ?My due date for next payment is 1 of august, if I unsubscribe now, may I use my plan until the end …
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How can I cancel automatic payment ?Hi My next payment is on 1 of august , I do not want to charge my sim card any more, how can I ask…
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Talk with manager?How can i reactive my acountQuestion Closed Abdellaziz B. 1 view 0 comments 3 points Most recent by Abdellaziz B. Your Fizz Account
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Why my cellular data is so slow even that I have LTE+?Why my cellular data is so slow even that I have LTE+?Question Closed Mounir C. #2938 31 views 0 comments 5 points Most recent by Mounir C. #2938 My Mobile
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Internet getting cut off since yesterday, what's going on?I lost connectivity yesterday, rebooted the modem and it came back up. About an hour ago I lost it …
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Why was my 250MB upgrade charged?I activated and used my 250MB last month. On the bill from this month, there's a 3$ fee for that up… -
I would like to give away 1Gb perkThis is 1Gb perk, therefore, I will give to someone without data in his plan -
Payment error and can't add payment method nor delete any on account.I just receieved a text from fizx...That my monthly payment has failed and I should update payment …
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How do I change the scheduled installation date after it's been booked?I scheduled my internet installation for June 27th by mistake. I would like to change the installat…
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Data not detected even if paid for and phone calls workingI have activated my SIM card and created a 4 GB data plan with unlimited phone calls in Quebec. I c…Question Closed Christian B. 20577 2 views 0 comments 13 points Most recent by Christian B. 20577 My Mobile
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Internet available for only some apartments of a buildinghello, is it possible that some appartments in a building can have Fizz Intenet and others not? I a…
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Can I use the data in other country except CA & US?I'll go back to my country next month, that mean I cannot use data of my plan?
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No Referral bonus after 2 months ?Both the giver and receiver in the referral process are supposed to receive the bonus of $25. It ha…
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What will the USA + Canada plan pricing be during and after the stabilization period?I am thinking about joining Fizz and really like the look of the "USA + Canada" coverage …
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I have a samsung Galexy Nexus cell and is not working on internet ?I can't access internet with my Galaxy Nexus GT-i9250 . No indication on my signal strentgh indica…
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Voice mail?Hi all, I followed some instructions to turn off 'call forward conditional enabled' message, but d…
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Blocked from 1 accountI'm trying to log in and it says account is blocked what do I do and what does it mean
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Amber alert?Are we supposed to have received the amber alert of this morning? I did not receive it.
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Anyone else having an issue adding a new contact?I just tried to add a new contact to give data. I get an error message when trying to search for th…Question Closed Dominic L. #1933 1 view 0 comments 6 points Most recent by Dominic L. #1933 My Mobile -
My sim activation code does not work, what i need to do?Can't activate my sim card! It says that the sim activation code is taken by another member... What…
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the cable connection in my router is broke?Hi, what can i do to fix my insert cable connecter in my router? My Kids pulled on it and it broke.…
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Fizz should revisit internet pricesI don't find them competitive. Videotron offers 400 Mbps for less than Fizz 120. Sure it's a promo …