SIM cards: online and at partner stores.

Thank you Fizz ! Great news !

Here is a Fizz link to an interactive map of all points of sale in Canada:

https://fizz.ca/en/participating-stores/sim-card

Oh great! No need to wait a few days anymore

Yes, eSIM will be more convenient

For what? If we can easily get the sim card?

I don't see this as a difficult step jiyingss . But ok!

Very good point, agreed! Like me, I've got two SIMs from two different companies, but only can put one in my iPhone slot. I could use both lines at the same time with the eSIM

Do you have any plans to support e-sim?

There hasn't been any official communication on that by Fizz yet

Do they work well?

Cool! Glad to hear that!

Any new place to get discount SIMs? Looking to get one for my brother.

Fizz street team was giving away a green gummy bear with a green package while I went to a Jays games. Didn't realize what it was till I got home. It included a free sim. Reviewed the packages and signed up. Now I need 7 more Sims for the family and cant find them. Web site wants me to pay $15 per sim. Fizz admin, do you know where your street team is? Or will be? You have 7 potential new adds!

esim comes with caveats, often inconvenient : your mobile device is permanently locked with the provider.

some inconvenience : your phone is broken (you accidently dropped it in a swimming pool, battery damaged because you left it hours in your car in a hot summer, or you pet plays with it and smashed it badly…) there is no way to "remove" the sim card and temporary insert it into a another phone.

however if you go overseas for vacation, you could get a local sim card and insert it in case you only have a sigle sim slot.

Not really a fan of eSIMs either. I understand they’re convenient, but one bad luck and you’re in deep trouble.

Considering Fizz SIM cards are available at Couche-Tard and Jean Coutu locations, you won’t have to travel very far to get one immediately. On the other hand, if you order it online, it should arrive in 2-3 business days, so you don’t have to wait too long…

I cannot find a way to get a hold of anyone so I'm writing this here. When I type my phone number in to transfer it, I get the message "This phone number cannot be transferred. You’ll need to get a new number." This is when I type in my phone number 780 XXX XXXX. However when I type a different phone number 780 XXX XXXX it works like a charm. I am trying to migrate from koodo to fizz and both these numbers are under the same koodo plan.

Is the number you want to transfer from Koodo associated with the “master line” on your Koodo account?

With the expansion, as demand increases, I'm sure they will be available at some Ontario retailers soon 🤞.

How is it possible that sim cards are all sold out?? Does customer service (chat) exist? Been on hold for almost 2 hours. What a terrible first impression!!

There isn't any for in-store but there is currently an ongoing promotion for sim cards for $5

* Offer valid from June 4 and July 16, 2024, or while supplies last in the provinces of Ontario, Manitoba, Alberta and British Columbia. Applies to SIM cards purchased at Fizz.ca, or at participating Circle K stores. The terms and
conditions of Circle K apply. Limit of one Fizz SIM card per person. Final sale, no returns, exchanges or refunds on Fizz SIM cards. Cannot be combined with any other offer. Some conditions apply.

Source: https://fizz.ca/en/participating-stores/sim-card/circle-k

> @Whizz said:
> Hello,
>
> There was a temporary issue that occured for a few hours today.
>
> The issue was resolved and you may order a sim card.
>
> Here you can find the steps to do so:
>
> Also, I see that you reached out to us via chat, however due to a higher volume of contacts you did not receive an answer immediately.
> We apologise for the inconvenience.
>
> Should you have further questions, you can reply to our messages on chat.
>
> I wish you a great day!
>
> -Eugen, Community Moderator

I ordered two sim cards but only received one. When can you send me the other one? Your chat continues to respond to inquiries after 2 hours.