ONE MONTH WAITING INTERNET SERVICES
Answers
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Hi @Sofíapaz_
Did you contact the support?
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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Replied to your other post, please try to not create additional posts for the same problem.
https://forum.fizz.ca/en/discussion/2644851/one-month-waiting-internet-service
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Sorry I read in the other post that you contacted the support
@Whizz can you take a look?
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This is caused by the moderation
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Hmmm, maybe 🤔.
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5 or 6 discussion simultaneously is a certainty.
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Hello @Sofíapaz_ ,
As I informed you on another thread, we will do our best to resolve this as soon as possible. Once the technical team will confirm us that everything was made from their end, we will contact you via email. For now, I sent them a message asking to hurry.
You have our apologies for this situation far from ideal. Thank you a lot for your patience!
I wish you a good day,
-Georgian0