ONE MONTH WAITING INTERNET SERVICES

Sofíapaz_

We Contract the service July 24, as of today no activation, no costumer service answer, cannot cancel Because it’s not activated and had to wait more than a month for internet. I’m a home worker and had to go every day to a coffee shop to be able to work. So disappointed about this and don’t know how more long do I have to wait ?

Jess_i88b6

Hi @Sofíapaz_

Did you contact the support?

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

Andrei_ref_R7VK1

Replied to your other post, please try to not create additional posts for the same problem.

https://forum.fizz.ca/en/discussion/2644851/one-month-waiting-internet-service

Jess_i88b6

Sorry I read in the other post that you contacted the support

@Whizz can you take a look?

Jess_i88b6

https://forum.fizz.ca/en/discussion/comment/6733275#Comment_6733275

This is caused by the moderation

Andrei_ref_R7VK1

https://forum.fizz.ca/en/discussion/comment/6733278#Comment_6733278

Hmmm, maybe 🤔.

Jess_i88b6

5 or 6 discussion simultaneously is a certainty.

Whizz

Hello @Sofíapaz_ ,

As I informed you on another thread, we will do our best to resolve this as soon as possible. Once the technical team will confirm us that everything was made from their end, we will contact you via email. For now, I sent them a message asking to hurry.
You have our apologies for this situation far from ideal. Thank you a lot for your patience!

I wish you a good day,
-Georgian