Again.... Why ia fizz app so slow?

Please work improving the Fizz App, its very slow and non-user friendly

amnesiac Apprentice 1/5 Posts: 11

January 8 edited January 10

Cant find where to post feedback.....

Was trying to add minutes and took me about 5 mins to finally accomplish this. This is keeps loading and refreshing randomly. Very poorly done.

RESPONSE:

• Best Answer
• Fling Supreme Geek 5/5 Posts: 7,787
• January 8 edited January 8

Hi Amnesiac

For some problem whit Fizz website it might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.

You can try using another browser such as Firefox or internet explorer or a private browser 

If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

MY COMMENTS:

the suggestion given by the Fling didn't help at all. This has nothing to do with ''clearing cache, deleting cookies'' of the website. This is just a badly coded web-app. Why do you even need the app to run on an web browser (chrome, Firefox, etc) pleas, create a Linux based app will solve pretty much all these problems. It is hard to do stuff in my fizz space, everything takes long to load, refresh by itself, goes to the wrong tab... This issues need to be solved. Thanks in advance for your understanding and have a great day.