Please work improving the Fizz App, its very slow and non-user friendly

amnesiac
amnesiac Posts: 19 ✭✭
edited January 2023 in My Mobile

Cant find where to post feedback.....

Was trying to add minutes and took me about 5 mins to finally accomplish this. This is keeps loading and refreshing randomly. Very poorly done.

Best Answer

  • Fling
    Fling Posts: 8,645 ✭✭
    edited January 2023 Answer ✓

    Hi Amnesiac


    For some problem whit Fizz website it might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.

    You can try using another browser such as Firefox or internet explorer or a private browser 


    If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814


    Chatting is the only fast and efficient method because you interact directly with customer service

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