Please work improving the Fizz App, its very slow and non-user friendly

amnesiac · January 2023

Cant find where to post feedback.....

Was trying to add minutes and took me about 5 mins to finally accomplish this. This is keeps loading and refreshing randomly. Very poorly done.

Fling · January 2023

Hi Amnesiac

For some problem whit Fizz website it might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.

You can try using another browser such as Firefox or internet explorer or a private browser

If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

Chatting is the only fast and efficient method because you interact directly with customer service

Best Answer