Again.... Why ia fizz app so slow?
Please work improving the Fizz App, its very slow and non-user friendly
amnesiac Apprentice 1/5 Posts: 11
January 8 edited January 10
Cant find where to post feedback.....
Was trying to add minutes and took me about 5 mins to finally accomplish this. This is keeps loading and refreshing randomly. Very poorly done.
RESPONSE:
Hi Amnesiac
For some problem whit Fizz website it might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.
You can try using another browser such as Firefox or internet explorer or a private browser
If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
MY COMMENTS:
the suggestion given by the Fling didn't help at all. This has nothing to do with ''clearing cache, deleting cookies'' of the website. This is just a badly coded web-app. Why do you even need the app to run on an web browser (chrome, Firefox, etc) pleas, create a Linux based app will solve pretty much all these problems. It is hard to do stuff in my fizz space, everything takes long to load, refresh by itself, goes to the wrong tab... This issues need to be solved. Thanks in advance for your understanding and have a great day.
Best Answer
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you must connect to your account before, after the page will refresh more
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Answers
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Yep it has some bugs but it's still quite usable to me...
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Looks like it sometime.
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I have only a weird issue sometime where the website keeps refreshing by itself and I cannot do anything... other than that it works most of the time... I still believe we need an optimized app
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Yes, this makes me thing at what you just said:
" the website keeps refreshing by itself "
As some users have been complaining that their data is gone ( over nite! )....like the data is vanishing.
Synonyms of vanish
- disappear.
- fade.
- melt.
- fly.
- evaporate.
- flee.
- dissolve.
- dissipate.
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Oh I hope that doesn't happen to me 😅
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Let's hope not 😅
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Hello Pemgilrat,
We are very sorry to hear that. We invite you to contact us in private via live chat or Messenger/Whatsapp in order to validate together the situation.
Thank you for your cooperation.
Have a good night!
-Adriana0
