Nice gesture, however, I live in the West Island of Montreal and had no data from Wednesday afternoon until around early Friday morning, my phone service has also been spotty with me not being able to originate calls.
Power outages: free mobile data until midnight tomorrow.
Whizz
Posts: 24,796 admin
Hi everyone,
Winter is making a spectacular exit, to say the least. The ice storm left many of you without power and we hope all is well.
If you need your mobile data, whether it’s to keep in touch or check on the status of outages, don’t hold back. For all our members, data will not be counted until midnight tomorrow. In other words, the mobile data used between today, April 6, 1 pm, and tomorrow April 7, 11:59 pm will not be deducted from your mobile plan.
Be safe and see if you can give a hand around you💚
The Fizz team.
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Comments
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Thank you Fizz
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Thank you Fizz, this is very good. It shows that they take care of their users. 💚
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Wow, great news!!!
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In this gesture, we can notice that Fizz also wants to make a difference on the human side.
I really believe it
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I don't need it at the moment. Nonetheless, well don Fizz!!!
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I just know that a lot of people won't know me, I didn't receive an email, it would have been an email to each of the subscribers.
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Well done Fizz
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Awesome! Thanks fizz
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Thank you FIizz, I can sure use it, like so many other members
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Thank you!!!
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Thank you fizz ! You the best
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I hope that many have benefited from it
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Yeah, if I didn’t check this I would not have known and neither would my friends! I told them and they’re with Fizz and were surprised but happy
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Very thoughtful. Keep up the good work. Thanks
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What about Internet customers whose mobile LTE service is provided by Bell, Telus, Rogers, etc.? I have 6 GB/month with Bell and running out already as of April 7th (something that never happened in the last two years and totally caused by this Internet interruption)..?
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Nice gesture, however, I live in the West Island of Montreal and had no data from Wednesday afternoon until around early Friday morning, my phone service has also been spotty with me not being able to originate calls.
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Wow that really sucks! Maybe they can compensate you in another way?
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That sucks! Maybe switch to Fizz LOL but in all seriousness I am sure other companies will compensate you some way as well! They probably have not announced how yet
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I hope so too
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Expect a surge in data consumption... on a day off moreover !
i advise folks to check out your data plan in case you get wrongly charged
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Yeah I just checked mine and there was a surge but it seems accurate. Good tip!! I’ll check again Sunday to make sure
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Thank you Fizz!
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Wow that's some excellent customer service!
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seems like Rogers is doing the same, but until April 16th 🤔
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I wish I had known. Anyway, the ice storm is over and we can hopefully return to normal.
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I appreciate this but we're nearing the end of the free mobile data period and many of us still do not have internet service.
I think it would be appropriate to extend it for the people who are still without internet access. According to a poster above, there are companies giving free data for much longer.
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Ooooo nice! That’s wonderful for rogers users
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Yes I agree!!
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Seems like I'm still at 0 mg used today (April 8th), even tho I'm writing this. Either they changed their mind or I'll have a nice little surprise at the end of the month 😅
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Completely agree, still no home Internet at my place. @Whizz anyhow this can be extended?
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Contacted support, they are not sure if this will be extended.
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I think it’s still on, I don’t see any usage of data on my account
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Would be nice if it can be confirmed. I need the internet for work, was able to tether my phone data to my desktop and worked til 11pm trying to get as much done as I could.
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Just checked my usage... 0mb used yesterday but 8mb used today... Will check later today and see if it goes up
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Went up to 125mb usage. Looks like they will not extend it.
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That sucks!! They should extend it
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Yeah that’s just not right
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oh wow that sucks, that’s really not ok
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It really should be resolved, this is getting excessive. At least people should be refunded
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Bon matin, Good morning, so sorry to be asking the same question but what is the latest update regarding restoration of service (home internet). Any info would be appreciated. TIA.
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I did not get an update but from hydro they expect everything to be back up and running tomorrow
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So I would assume if hydro is going to be back tomorrow internet should as well
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Thank you so much this really helped cause I had no power for like 3 days straight.
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That sucks :/
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Would be really awesome if fizz could extend the data usage waiver, still no home internet here in Hochelaga with Fizz.
The other big telcos are doing it :/
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Yes I agree!
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Especially since other companies are doing it
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I agree, but they would already have extended it if they were to do it…
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Unfortunately I completely missed this and rationed my data, but thank you Fizz for this nice gesture. At least what little I did use didn't count :D
I hope everyone still affected by the outages is safe, wish you all well and hoping everything goes back to normal soon.
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An email or text to everyone would have been appreciated…
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