Unable to buy a phone with paybright

Nancy C. #21628
Nancy C. #21628 Posts: 9 ✭✭

I am currently trying to buy a phone with paybright on your site.

I tried multiple time on multiple browser, made sure to clear my cookies and such, used incognito mode, but I still get an error at the very end.

I also tried on PC and my phone and on my cousin phone...

Best Answer

  • Whizz
    Whizz Posts: 18,785 admin
    Answer ✓

    Hello @Nancy C. #21628,

    I am really sorry that you encounter this situation,

    The error you mentioned that you receive while you are ordering the phone, could be that it takes too much time for the order to be placed. And there might be a time limit there.

    If you experience this error while you are finishing the matters with PayBright, then I suggest that you contact them directly with this.

    You can find all the details on this FAQ, on point 5 you can find a link to reach them directly: https://fizz.ca/en/faq/how-does-financing-paybright-work

    Thank you for your interest in our devices!

    Have a good day!

    -Eugen

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