Why I'm not able to see my current data usage???
Please, I would really like to understand why it is done in such a dumb way. When I log in into my account I consider I do have the right to easily view my current data usage and usage left till the end of billing cycle.
I don't.
Why is so?
Thanks
Best Answer
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Hi @Yuri ,
you do have that right. You cannot presently see it because it is a bug since this morning only. It is a known issue reported few minutes ago in the French forum at https://forum.fizz.ca/fr/discussion/comment/6563299#Comment_6563299
Hope this helps,
Have the nicest day 🌞
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Answers
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Hello Yuri,
Sorry for the situation encountered.
As Idefizz mentioned, indeed this is a know situation, and we are working to solve it as soon as possible
Thank you,
-Adelina1 -
Both My Data plane says 0 left and Answering Machines is also not working, cant leave or retrieve messages....not good
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Me too all is not at zero but the Fizz team is on the problem :)
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It's a bug in the system. No need to worry or be upset. They will have it fixed in no time. I can't see it either.
Normally its immediately visible once you log into your account. :)
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