Why I'm not able to see my current data usage???

Please, I would really like to understand why it is done in such a dumb way. When I log in into my account I consider I do have the right to easily view my current data usage and usage left till the end of billing cycle.

I don't.


Why is so?

Thanks

Best Answer

  • Idefizz
    Idefizz 🌈💰️🌞═══════════⇒💲50 ►REFERRAL CODE ▶ LRYiH ◀ CODE RÉFÉRENCE◄ 50💲 ⇐═══════🎁 ≤2021-09-30 ✔️Posts: 2,225
    Accepted Answer

    Hi @Yuri ,

    you do have that right. You cannot presently see it because it is a bug since this morning only. It is a known issue reported few minutes ago in the French forum at https://forum.fizz.ca/fr/discussion/comment/6563299#Comment_6563299

    Hope this helps,

    Have the nicest day 🌞

Answers

  • Whizz
    Whizz Posts: 10,153

    Hello Yuri,

    Sorry for the situation encountered.
    As Idefizz  mentioned, indeed this is a know situation, and we are working to solve it as soon as possible

    Thank you,
    -Adelina

  • JLaps
    JLaps Posts: 0

    Both My Data plane says 0 left and Answering Machines is also not working, cant leave or retrieve messages....not good

  • Dgjf
    Dgjf Code de référence/Referral code: BS7M5Posts: 3,007

    Me too all is not at zero but the Fizz team is on the problem :)

  • StefanM
    StefanM * Code référence/referral code !! 50$ -> ALXMQ * + 1GB/GOPosts: 1,217

    It's a bug in the system. No need to worry or be upset. They will have it fixed in no time. I can't see it either.

    Normally its immediately visible once you log into your account. :)

This discussion has been closed.