Why I'm not able to see my current data usage???

Yuri

Please, I would really like to understand why it is done in such a dumb way. When I log in into my account I consider I do have the right to easily view my current data usage and usage left till the end of billing cycle.

I don't.

Why is so?

Thanks

Idefizz

Hi @Yuri ,

you do have that right. You cannot presently see it because it is a bug since this morning only. It is a known issue reported few minutes ago in the French forum at https://forum.fizz.ca/fr/discussion/comment/6563299#Comment_6563299

Hope this helps,

Have the nicest day 🌞

Whizz

Hello Yuri,

Sorry for the situation encountered.
As Idefizz  mentioned, indeed this is a know situation, and we are working to solve it as soon as possible

Thank you,
-Adelina

JLaps

Both My Data plane says 0 left and Answering Machines is also not working, cant leave or retrieve messages....not good

Dgjf

Me too all is not at zero but the Fizz team is on the problem :)

StefanM

It's a bug in the system. No need to worry or be upset. They will have it fixed in no time. I can't see it either.

Normally its immediately visible once you log into your account. :)