Why I'm not able to see my current data usage???

Yuri
Yuri Posts: 1 ✭✭

Please, I would really like to understand why it is done in such a dumb way. When I log in into my account I consider I do have the right to easily view my current data usage and usage left till the end of billing cycle.

I don't.


Why is so?

Thanks

Best Answer

Answers

  • Whizz
    Whizz Posts: 18,805 admin

    Hello Yuri,

    Sorry for the situation encountered.
    As Idefizz  mentioned, indeed this is a know situation, and we are working to solve it as soon as possible

    Thank you,
    -Adelina

  • JLaps
    JLaps Posts: 0 ✭✭

    Both My Data plane says 0 left and Answering Machines is also not working, cant leave or retrieve messages....not good

  • Dgjf
    Dgjf Posts: 3,052 ✭✭

    Me too all is not at zero but the Fizz team is on the problem :)

  • StefanM
    StefanM Posts: 1,453 ✭✭

    It's a bug in the system. No need to worry or be upset. They will have it fixed in no time. I can't see it either.

    Normally its immediately visible once you log into your account. :)

This discussion has been closed.