Cannot remove credit card info.

Please fix it ASAP. This has been over 3 months and still not working.


  • Fizzy
    Fizzy  * Données gratuites avec code référence => 66KGA <= Referral code with free data * Posts: 6,809

    Hi, this is user community forum. Most of us are customers like yourself.


    You need to contact Fizz support. You can send a message by facebook


    Or you can also use Fizz chat. Make sure that:

    • You're logged into your Fizz account.

    • You're active on a help page such as
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  • GOAT
    GOAT Posts: 227
    Contact Fizz support to get this done. Facebook or live chat are recommended, but Facebook seems to be more effective.
  • Whizz
    Whizz Posts: 8,299
    Hi Susan,
    If your credit card is associated with your plan, you won't be able to remove it, as well as if is the only payment method registered on your account. If your credit card isn't associated with any plan, you can go to My profile - Payment methods - and choose the payment method you would like to delete.
    To be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link:
    Have a great day!
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