eSIMs are now available (for free!) for new plans 📱

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Comments

  • BlueAardvark470
    BlueAardvark470 Posts: 219 ✭✭

    Sorry lol just a habit. Can you move ESIMS to a new device? Let’s say I got a new iPhone. How would I move my ESIM to the new phone?

  • G225 code IRSGE
    G225 code IRSGE Posts: 7,775 ✭✭
    edited August 3

    @BlueAardvark470 said:
    Sorry lol just a habit. Can you move ESIMS to a new device? Let’s say I got a new iPhone. How would I move my ESIM to the new phone?

    Hi, the latest news was that you had to go through a SIM and request a new eSIM because it couldn't be done from eSIM to eSIM at FIZZ.

    @Whizz possible to read this.

  • Bois_3ISKD
    Bois_3ISKD Posts: 6,004 ✭✭

    @BlueAardvark470 said:
    Sorry lol just a habit. Can you move ESIMS to a new device? Let’s say I got a new iPhone. How would I move my ESIM to the new phone?

    See point 6 of the following FAQ
    https://fizz.ca/en/faq/install-and-activate-esim

    "In fact, an eSIM cannot be transferred from one phone to another the same way as a physical SIM card, for example. You need to change your SIM by going to your account under My plans > Manage my plan > Change my SIM, select install and activate an eSIM. You then install the new eSIM on your new phone and activate it with your existing mobile plan."

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 444 ✭✭

    You can have Fizz issue a new eSim for a new phone directly now, no physical sim required. Just go https://zone.fizz.ca/dce/customer-ui-prod/account/plan -> Manage my plan -> Change my sim and follow the instructions.

    However, it still requires Fizz to issue a new eSim, which may be subject to an identity verification process and subject to rate limiting. When I was with Freedom before, you could only do this once per billing cycle, which was extremely annoying when I once found out that a new phone I bought was defective and had to be returned a day after I had already transferred my eSim to said phone. Not sure what the limitation is with Fizz (if any) but, in general, I stick with my statement:

    • If you switch between multiple sims on the same phone often, eSim is the way to go.
    • If you move the same line & plan between different phones often, stick with a physical sim.
    • If you use dual-sim on the same phone constantly, your choice of esim vs. physical maybe limited by what your phone can do and what type of sim is available from the "other" carrier. Some Android phones can't do dual eSim for example, only one eSim + one physical. So, the best choice depends on your individual use case there.

    If you don't do any of these things, it doesn't really matter too much. The physical sim is easier to handle once active, on the other hand, an eSim offers instant activation without spending the time to go to a store or wait the extra few days for a physical sim to be shipped to you.

  • BlueAardvark470
    BlueAardvark470 Posts: 219 ✭✭

    Ok thank you everyone for the valuable information!

  • bjlockie
    bjlockie Posts: 153 ✭✭
    edited August 10

    Is an esim any different than a physical sim?

    1. Can't store contacts on them.
  • Alexsolo
    Alexsolo Posts: 879 ✭✭

    @Whizz said:
    If you or someone you know is looking to activate a new mobile plan, know that we now offer eSIMs. The eSIM is free and as soon as you order it, you can install and activate it.  
     Already have an existing mobile plan with Fizz? You’ll be able to swap your physical SIM card for an eSIM in the very near future. Stay tuned! 
    By the way, if your phone is not compatible with eSIMs, you can still get a physical SIM card online, or from one of our partner stores. 

    When will eSIM swaps for existing customers begin?

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 444 ✭✭

    They already did. You can change to an eSim right now.

  • rakibul
    rakibul Posts: 767 ✭✭

    Does eSIM have a complementary physical SIM card?

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 444 ✭✭

    No. It is an either / or choice.

  • Lucle
    Lucle Posts: 10 ✭✭

    This is good news, I've been waiting for it for a long time!

  • Drizzt
    Drizzt Posts: 301 ✭✭

    I very like eSim, much easier to get acces when you have the right phone!

  • Tan2
    Tan2 Posts: 34 ✭✭

    game changer for sure!

  • yuzumi
    yuzumi Posts: 141 ✭✭

    Happy to hear this amazing news! 😊

  • bjlockie
    bjlockie Posts: 153 ✭✭

    @Drizzt said:
    I very like eSim, much easier to get acces when you have the right phone!

    I think all phones will eventually support them.
    Fizz was my first experience with esims and I am hooked.

  • bjlockie
    bjlockie Posts: 153 ✭✭

    @Wolframium42 said:
    This is amazing news!! I've been waiting for eSIMs for a while, stoked to see they're being implemented!

    Why would someone replace a physical sim with an esim?

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 444 ✭✭
    edited September 15

    Why would someone replace a physical sim with an esim?

    To use dual-sim functionality on current midlevel to highend phones. These typically support only one physical sim + esim. And some even move to esim only, like the new iPhone Air.

  • bjlockie
    bjlockie Posts: 153 ✭✭

    @MobileFizzer_VBMV6 said:

    Why would someone replace a physical sim with an esim?

    To use dual-sim functionality on current midlevel to highend phones. These typically support only one physical sim + esim. And some even move to esim only, like the new iPhone Air.

    I had 1 physical sim and 2 esims on my phone (but I think I could only have 1 esim active).

  • Soma
    Soma Posts: 194 ✭✭

    This is good but sounds like there's still work to be done

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 444 ✭✭

    had 1 physical sim and 2 esims on my phone (but I think I could only have 1 esim active).

    Correct. You can only have up to 2 sims active at the same time. All such phones support 1 physical + 1 esim, some (Apple, Pixel) also support 2 esims at the same time.

  • bjlockie
    bjlockie Posts: 153 ✭✭

    @Fizzis LZ3XO said:
    I hope it will be possible to switch my eSIM to the new phone by then!

    You can't get another esim when you get a new phone?

  • G225 code IRSGE
    G225 code IRSGE Posts: 7,775 ✭✭

    Yes possible to transfert.

  • Mastweb
    Mastweb Posts: 7 ✭✭

    Pretty useful in the case of a broken and/or stolen phone!

    And I've had the two situations to deal with with my father's phone in a span of 2 months lol