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My Mobile
Archives for November 2021
Discussion List
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error message when editing profileHi! I get an error message (see attached) when I try to edit my profile. I've tried to do so for a… -
No data un USAI have the Canada+USA plan, but I do not have data on my phone, while I am in the US. What can I do? -
Activate sim overseasI posted a message a few days ago about activating a sim abroad. It’s since been closed, but I want…
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Use a phone and a LTE smartwatch with the same planIs it possible to use both my phone and a LTE smartwatch on the same plans ? (share data) -
when I use my phone through wifi, does it use up data from my data plan?I am trying to figure out how much data I should get my new phone plan.
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Cannot receive callsHi, My mom is a Fizz customer and since last week she cannot receive calls. She can receive text an…
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Data not loading on new phone?So my old phone that I signed up with (Huawei) is totally smashed, black screen. The sim card is ok…
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Use old sim card or get a new sim card?Hello I am planning to switch from Fido to Fizz. I have ordered a phone with a new sim card as wel…
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Running out of dataHi Fizz fellow! I'm running out of data and I have few days left! Can anyone spare me some data ple…
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Keep phone number the sameHello, I am switching from Fido to Fizz and I would like to keep my phone number the same, is this …
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Change monthly planHello, how can I change my monthly plan without waiting for the next billing cycle? I have 17 day…
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Bad Signal Reception InquiryTo whom this may concern, My partner and I are located in Montreal and recently for the past few we…
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Need help activating my sim card keeping my exixting mobile phne number 438 ***-**20I have been trying for over 7 days without success please help me to finally resolve this issue so …
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Son leaves for Toronto to studyMy son is a Fizz customer but went to Toronto to study. He returns home, in Quebec, to visit every…
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You have reached the maximum number of attempts!Bought a Fizz SIM card for my phones two months ago but unfortunately did not have a credit card ye…
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When asking for code from my sim cardI have two (2) numbers on my sim FIZZ card a 15 numeric number and a six (6) digit code of three(3…
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When I dial area code 1 513& number , I receive a message your call can not be completed as dialed.I followed the steps to set Access point names. It is still the same!
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Paid account today, still can't make phone callsHello, My credit card was canceled because of a fraud 3 days ago. My phone service stopped. I adde…
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I got two (2) emails from my old provider to transfer my phone number to FizzThe problem is the Public Mobile is only requesting that I transfer my phone number from Fizz to Pu…
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Roaming overseas - what message do people hear when they call you?If you are travelling in France, I know we cannot receive calls nor access our voicemail - but whe…Answered Closed Urban_panda 41 views 5 comments 0 points Most recent by Caroline D. #24566 My Mobile