Most Recent Discussions
My Mobile
Archives for November 2019
Discussion List
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Every month I have 500 min to international phone calls, or is just once?I thought that every month I would have 500 minutes, as it is not so, I must modify my plan by elim…
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When the 500 minutes for international phone call finish, How can I add another 500 ?, the price isWhen the 500 minutes for international phone call finish, How can I add another 500 ?, the price is…
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I already settled in Florida for the winter, can I setup my unlocked Canadian android cell from PompOr should I wait to come back to Canada, Merci, Christian?Answered ✓ Closed christian L. #14109 4 views 4 comments 7 points Most recent by Jason B. 35371 My Mobile
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I have a data plan but can’t access data after a failed payment attempt due to an expired card. LotsMy payment method expired. Didn’t realize In Time. I received an email telling me they tried two pa…
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Why I didn’t receive rebate when I added the second line?Why your system did not automatically give the client rebate when they add more lines?
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Data, data... Who wants data?Just send me your phone number or email. Early birds get the worms ;)
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Why hasnt my plan been activated? Its been almost 24 hours?I cant believe my plan has not been activated. I signed up at 5pm last night (Nov 21). They ported …
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How can I reactivate my old phone number from fizz since I still have my SIM card?I have been with fizz, but I didn’t make my payments last month so it got deactivated, now I want t…
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Gifting unused dataHi, Can I gift away my unused data or does the unused data roll over to the next billing cycle auto…
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Changing PlansHi, Can I change my plan any time I like? If so, how and when will the new plan be effective?
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How do i get travel add on!?!!I cant find it on the site need helpAnswered ✓ Closed Christine M. #8845 18 views 7 comments 18 points Most recent by Nini G. #13860 My Mobile
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Sim card suddenly not connecting to networkSince Wednesday night, I cannot receive calls, make calls, receive SMS or use my Data. Before then,…Answered ✓ Closed David C. 35444 50 views 10 comments 24 points Most recent by David C. 35444 My Mobile
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Voicemail number 5146470999 doesn’t work?I try calling my voicemail by speed dial 1 or by calling 5146470999 or by calling my own number and…Answered ✓ Closed Tzvi A. #13913 1.1K views 7 comments 15 points Most recent by Nini G. #13860 My Mobile
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is the new drop in prices also for people who got introductory prices before april?or is it only for new customers?
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Road side assistanceDo Fizz offers Road Side Assistance like I have with Fido
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Price Drop?Anyone else notice a price drop on their plans this morning? Possibly a reaction to other companies…Answered ✓ Closed Jason B. 35371 39 views 5 comments 20 points Most recent by Jason B. 35371 My Mobile
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Are we competitive enough?Interesting thing; Fido and virgin just adjusted their pricing in Quebec, quite probably as a direc…
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Payment from wallet?Can I load my wallet for my monthly payment to be taken from?
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Payment mode?I tried to enter many times my friend's card with his address and the application always refused to…
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Payments methods?Hi, my credit card was cancelled and I need to use a friend's credit card but the system doesn't ac…
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Anyone with 873 can't receive a call from Ottawa landlines?I move my number to fizz 6 weeks ago and just realized that the building I live cannot call me from…
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Worng chargedI havent fizz but charged my visa
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data disabled on the phone but counting and calculated 1G alreadyplease fix. no data usage whatsoever?
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How to block spam callers after blocking their number from sending voicemails?How to block spam callers after blocking their number from sending voicemails?
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An error:You have reached the maximum number of credit cards allowed on an account?An error:You have reached the maximum number of credit cards allowed on an account. please help me …
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Why I can not change my plan?When I want to change my plan. There is always a notification like that: "Several changes were…
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Does Fizz have cellphones to buy?Does Fizz have cellphones to buy?
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Why Fizz does'nt offert cell? Create a partership with Vidéotron so we could go to a Vidéotron storeHaving the Price of the cell phone included in the montly payement is sweet!
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Plan change PendingSo I changed my phone plan a while ago in the month so I could have more data. My plan was supposed…
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Changes on my account?Today I am so upset. My account has been hacked. Someone added 2 plans to it and charging my credit…