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My Mobile
Archives for January 2019
Discussion List
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I didn't receive my SIM card and I called Planete courrier, they said that it was dilevered on Jan.Hi, I didn't receive the SIM card and I called Planete courrier, they said that it was dilevered o… -
charged but no simI've been charged for sim card, but not only I didn't receive it, there is no sign of it on my fizz…
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Lost my phone and Fizz blocked my number HELP!?They are saying that I need my old phones IMEI in order to unblock my number, but I don't have the …
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Order while order SIMI try order SIM but i got always error. Please helps!
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problems making/receiving calls while in the US?I am having problems making/receiving calls while in the US. When connecting to the At&T networ…
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Toll free?I tried calling a 1-833 number but it would not go through as it's apparently prohibited by my plan…
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Dominican Republic Data Travel Add OnI have purchased a travel add on for Zone Latin America and cannot use it. I am currently in Domini…
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Why my Activation code is invalid?I activated my card and transferred my number from Virgin to Fizz on Wednesday. However, I was not …
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How to block anonymous calls?Does Fizz/Videotron offer a service to block calls from anonymous "no caller ID" callers?…
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SMS - 2-factor authentication - UPDATED list of companiesNow that the initial post of this post was closed https://community.fizz.ca/questions/1808946-sms-2… -
2FA resolved. Can you try 2FA ( 2 factor authentication ) now?Can you try 2FA ( 2 factor authentication ) now? In RFD someone said UBER code works now. My budd… -
Number transfer from Rogers to Fizz CAN'T RECEIVE CALLS, NUMBER INACTIVETransferred number from Rogers, account was cancelled and received a sms from Fizz within minutes s…Answered ✓ Closed Philippe T. 5625 162 views 8 comments 11 points Most recent by Philippe T. 5625 My Mobile
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Je ne recoit pas le sms de confirmation pour me connecter sur mon compte capital one, c'est normal ?Je ne recoit pas le sms de confirmation pour me connecter sur mon compte capital one, c'est normal …
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Will Fizz be selling phones in the future?The main attraction of a phone with Koodo I have had up to now, is the fact I can get new and expen…
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Payment method didn't work, how long until they recharge me?I recently activated my account in November of 2018 and the payment method for the first bill and s…
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2FA issue thread closed - why?Why would you close the massive 2FA issue thread when it still doesn’t work? Not sure what service… -
The chat bubble does not appear. What can I do?Hello. I have been trying to chat with the Fizz team for a while but the chat bubble never appears …
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How many support agents does Fizz have?In the live chat, sometimes it takes a long time to talk to someone. So I’ve been wondering, how ma… -
Videotron app?I factory reset my phone and noticed there is now a "User Centre +" app with the Videotro… -
could not activate cellular data network _ iphonethe carrier is Fizz, I can message and call. but when I shut off wifi, the 3G can not work, it give…
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I have no service since Thursday and I can't talk to the staff at Fizz?I have contacted Fizz through Facebook Messenger but it's taking days to reply. I have been without…
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Return my SIM CardI paid for and received my SIM card through the mail but unfortunately I finally will not be joinin…
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Why the date is not available?In the first day I used FIZZ, anything is normal, but from the second day, I cannot connect interne…
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Can I cap the Data on my phones?I want to limit the data on my kids phones. ThanksAnswered ✓ Closed Norman C. #1688 1 view 3 comments 8 points Most recent by Samuel G. 5160 My Mobile
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Very slow LTE on s8+?Ive used the APN settings from Fizz, and reset them many times. My LTE is just so slow. Im in down…Answered ✓ Closed Thomas K. #1104 51 views 5 comments 9 points Most recent by Clive_ref_code_73TF9 My Mobile