charged but no sim
said K. 5723
Posts: 1 ✭✭
in My Mobile
I've been charged for sim card, but not only I didn't receive it, there is no sign of it on my fizz account that I bought, I payed or it a week ago but nothing happened , but my credit card is charged already!
4
Answers
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if there's no sign of it in your account you should contact Fizz over chat here: https://fizz.ca/en/faq/resolving-issues
scroll down to the bottom of the page and wait for the green chat bubble to appear in the bottom right corner1 -
Agreed, contact support and have them resolve it for you.2
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Try to contact them or make a appointment0
