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Your Fizz Account
Archives for January 2021
Discussion List
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My sim card don't work, Can I continue my plan using another sim card?I already tried everything it says I got no service so I bought another sim card from fizz and I wo… -
I ordered SIM card but did not receive. How do I correct my address and have SIM card sent again?I ordered a SIM card on Jan 6th, but have not received it. I notice that my address is incpmplete (…Answered ✓ Closed Claude D. 84595 11 views 3 comments 7 points Most recent by Whizz Your Fizz Account
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Hello someone for talking except a robotCan i talk with human ? Or this automatic company ?Answered ✓ Closed Florent G. #36365 11 views 4 comments 6 points Most recent by Whizz Your Fizz Account
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Any human work there in fizz ??Always robot answer me, so dor the 5th time i explain my problem but nobody is in condition to fix …Answered ✓ Closed Florent G. #36365 11 views 5 comments 9 points Most recent by Whizz Your Fizz Account
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Previous Provider never sent text message - Transferring old numberHello community! I'm in the process of setting up my new account with Fizz. I'll be transferring 5 …Answered ✓ Closed Bryan M. #38875 411 views 4 comments 15 points Most recent by Whizz Your Fizz Account
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Add contactsHello yes again and again this question. When will it be possible to add contacts?? -
Do all the Plans call the US?Can All the Plans call the US?
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Does Fizz process payments on Sunday?I can't seem to get the chat support online (probably because its Sunday) but will my credit card p…Answered ✓ Closed max T. #28246 41 views 3 comments 14 points Most recent by Whizz Your Fizz Account
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I payed mountly by my credit card automatically, but from today I don’t have home internet wifi ?!I, payed by my creadit card my home internet wifi but now it is not working
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How do i change my picture?Hi, I’m new on Fizz. How do I add a picture on my profile? I see a lot of people with a picture, bu…Answered ✓ Closed Camille M. #38658 21 views 5 comments 11 points Most recent by StefanM Your Fizz Account
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Is it possible to change the email of my account? I'm moving but would like to continue service at tI'd like to pass the account and internet service to another person as I'm moving out of the addres…
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How to contact Fizz via iMessage?I see the website mentioning that we can leave a message via iMessage. How do we do that? Please le…Answered ✓ Closed ssshobhit 1.3K views 3 comments 6 points Most recent by ssshobhit Your Fizz Account -
Why are there no support options in the “Help” bubble?On clicking on the “question mark” at the right bottom of the page, I do not see any options. Is th…
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Counter at zerosOnly to inform you and to not panic. At the moment the counters are at zero, so like the last two … -
Why is Fizz website never work as expected?Is it just me, but I have to get all my receipt one time each year. Last year my receipt had crazy …Answered ✓ Closed Martin B. 15143 22 views 8 comments 21 points Most recent by PsykoB Your Fizz Account
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Sunday Badge ?Hi, I just added a mobile package on my account (I already have Internet) shouldn't I receive the S…Answered ✓ Closed Julie L. 83740 11 views 3 comments 13 points Most recent by carolineC84 Your Fizz Account -
Is my account having issues ?I tried both on desktop and mobile. It says I have 0 data left, 0 minutes and 0 sms. Is the site ha…Answered ✓ Closed Emmanuel S. #36497 1 view 1 comment 12 points Most recent by Whizz Your Fizz Account -
Where's the support?Hello, I get that there's FAQ's, solution hubs and community chats but where's the actual Fizz supp…
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Refund possible for my mistake of add-on?Hello, I am abroad and accidentally purchased 2GB of additional data instead of travel data. I hav…Answered ✓ Closed Franck P. #38354 11 views 1 comment 7 points Most recent by Whizz Your Fizz Account
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Payment fail?Why we can’t not fix it?Answered ✓ Closed Francine C. #18665 21 views 3 comments 8 points Most recent by Whizz Your Fizz Account
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This site is very frustrated, where is the chat? How we can get help?I cannot find any help anywhere, I cannot find the question mark to join someone. Where are my bill…Answered ✓ Closed Jean-Pierre C. #22917 41 views 9 comments 16 points Most recent by Gabriele G. Your Fizz Account
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How do I take international out of my plan ?Hi I have used for a long time the "international" add-on to France but I would like to t… -
The Grand Gifter badge ?hey guys, when do we gonna get The Grand Gifter badge ?Answered ✓ Closed marcel P. #35931 41 views 6 comments 14 points Most recent by Gabriele G. Your Fizz Account -
won't accept my payment method?i'm a new customer and i want to sign up for internet and when i get to part where i need to add my…
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Anyone wants some data?500Mo to give. Please send PM.Answered ✓ Closed Philippe R. 83297 21 views 14 comments 24 points Most recent by cristi Your Fizz Account