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Archives for November 2020
Discussion List
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payment online cannot be proceeded, it does not identify the card holder name which is mine. What caI have tried to write my name with and without diacritic mark, but no success. I do not have a prob…
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Referral bonus for existing customer?Can my friend with Fizz internet use my referral code to get a Fizz mobile plan? Or does it just wo…
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Your payment failed?I just received a message that my payement method has failed on my credit card. But i have bben wit…Answered ✓ Closed Joel P. #29123 60 views 8 comments 23 points Most recent by Whizz About my account
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referral question?Hello, I accidently forgot to add my friend's referral code when creating my account, I heard that …Answered ✓ Closed Billy N. #35415 6 views 6 comments 26 points Most recent by Stanley M. About my account
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How can I remove a credit card from my account?Trying to remove a credit card from my account. Don't see an option for that. Has anyone been able …Answered ✓ Closed Francesco D. #35401 713 views 1 comment 16 points Most recent by Fizzy About my account
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Got no activation code with my sim cardI just bought a sim card for my gf but There was no activation code on it. What should I do? Ty :)Question Closed Alex L. #35346 4 views 0 comments 18 points Most recent by Alex L. #35346 About my account
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my chat boxes keep disappearing. how do i view previous chats?two problems: 1. my chat boxes keep randomly disappearing, and by the time i get through the 10 ca…Answered ✓ Closed Angelica D. 169 views 3 comments 14 points Most recent by MichelP About my account
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Am I missing something? lots of the upgrades seem useless at higher levels.I'm pretty sure you can only use 3 upgrade slots. So it seems a lot of the rewards from higher leve…Answered ✓ Closed Chris_RefCode_AKTFR 112 views 8 comments 30 points Most recent by Michel L. 77436 About my account
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do mobile points level and internet points level are independent?I have mobile plan and I am level 4, so I have 3 slots, some upgrades... etc. My question is, if I …Answered ✓ Closed Francisco A. #27444 58 views 4 comments 26 points Most recent by MichelP About my account
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How do I change my current number that I have with fizz with a number from a old provider that I havI have 2 phones and 2 plans I have one with fizz and one with Fido I want to transfer my current Fi…
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Why my vusa card doesn't work?I'm trying to order a sim card with my card visa obtained abroad but it doesn't work?! I'm in self …
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Is there a delay for the points rewards ?I'm sure it must be a hard question to have an exact answer, but usually how long does it take to h…
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What credit card payment is not in MCC recurring ?I just notice the MCC category for fizz payment is not under recurring payment which is abnormal an…Answered ✓ Closed fabrice B. #35178 41 views 2 comments 11 points Most recent by Fizzy About my account
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Credit card being rejected?How do I resolve refused credit card when card is good to use?Answered ✓ Closed steve L. 77072 230 views 4 comments 11 points Most recent by Chris_RefCode_AKTFR About my account
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How to update credit card details without having completed profileHello, My dad has an account separate to mine on FIZZ but when he signed up he did not complete hi…
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can I receive a refund if I cancel the service before the end of the paid month?can I receive a refund if I cancel the service before the end of the paid month?Answered ✓ Closed Fabio C. #35069 962 views 6 comments 21 points Most recent by So_AR About my account
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I've changed my payment option for my billing tomorrow but it wont apply why?changed my payment option in my profile but it wont apply why?Answered ✓ Closed Patricia L. #13677 4 views 4 comments 14 points Most recent by So_AR About my account
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How long does Fizz's contract last?How long does Fizz's contract last?Answered ✓ Closed Fabio C. #35069 769 views 10 comments 16 points Most recent by Sylvain P. 1215 About my account
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How to delete my account?Please do delete my account thank youAnswered ✓ Closed Chris V. #35024 203 views 2 comments 10 points Most recent by Whizz About my account
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How do find the details of the perks and plan?This is a two part quesiton. 1) I have a few mobile plans + internet plan. I have renamed them a…
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How to get Fizz referral bonus after banking mishap?I was referred to fizz from a friend and used the referral code to sign up. Unfortunately when I tr…Answered ✓ Closed Vanessa W. #30675 15 views 1 comment 20 points Most recent by Whizz About my account
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How do I level up faster?Im trying to level up and was wondering what were the best ways to do so Thanks :)
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Non-existant Contact FormI received a message saying that my number could not be transferred to Fizz, and I would have to bo…Answered ✓ Closed Caroline N. #34944 17 views 3 comments 13 points Most recent by Whizz About my account
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Removing service addresses?Is there any way to remove service addresses that i searched for in the past? i don't see a delete …Answered ✓ Closed Samuel G. 76704 108 views 2 comments 11 points Most recent by Whizz About my account
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Visa-Debit, Anyone successful setting it up?Good morning community, My bank recently came out with a Visa-Debit card and was wondering if anyon…
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If I pay my phone bill with my referral bonus do I still get points towards my level?You normally get 10 points for every dollar spent. Does that also include every dollar spent using …Answered ✓ Closed Chris_RefCode_AKTFR 20 views 12 comments 23 points Most recent by Gilles About my account
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How to get to level 5?How to get to level 5 faster
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Why my payment doesn’t passMy informations is update and i don’t understand why you have a problem with the payment. Why it’s …Answered ✓ Closed alexandre T. #34786 34 views 7 comments 13 points Most recent by Whizz About my account
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Two plans on the same account ?Already have a plan with fizz. Ordered a second SIM card for my wife phone. Can I have both plans…Answered ✓ Closed Daniel D. #34681 15 views 2 comments 21 points Most recent by Daniel D. #34681 About my account
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Payment declined with 4 differents cards?????Hi! I've been having Fizz for a few months now and I have a problem. My main payment card is blocke…Answered ✓ Closed Veronique M. #34668 1.1K views 4 comments 14 points Most recent by Whizz About my account