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Your Fizz Account
Archives for December 2018
Discussion List
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no unsubscribe option in my manage pagei received my SIM yesterday and activated my plan (data only since i wanted to use add-on for voice… -
Any updates on home internet launch?When can we expect an update? -
Network Congestion - Food for thoughtAccording to Fizz, today's outage is caused by network congestion Official statement: Friday Decem…Answered ✓ Closed Emre Y. 1 view 12 comments 26 points Most recent by Kenny L. #23 Your Fizz Account -
Is there a way to view Data Usage for Fizz Internet accounts?I'm currently a beta tester for Fizz Internet. However, in the Account overview the Internet shows … -
Official Customer Service Survey - Do you want to give feedback on your experience?Fizz has been sending out a customer service satisfaction survey to some users on Facebook Messager…
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Will I gain data access on a no-data account, if I reach level 2 and added the 200m data upgrade?I didn't add any data when I create account, because my main sim has 9G data already and it's enoug…Answered ✓ Closed Ann H. 12 views 9 comments 29 points Most recent by Kenny L. #23 Your Fizz Account -
Whats the best way to gain points and level up?So whats the quickest way to level up? as in what provides the largest point increase? BTW i am new…Answered ✓ Closed Bruce L. #872 1.1K views 7 comments 129 points Most recent by S P. #286 Your Fizz Account -
Fail to get the refund for the unsubscription during beta test period?Fail to get the refund for the unsubscription during beta test period? Cannot get in touch with any…
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Cannot port phone number from Fizz to another carrierHey there, After not receiving SMSs and losing service randomly, I decided to go back to Fido. Fido…Answered ✓ Closed Pierre-Olivier B. #886 281 views 11 comments 19 points Most recent by J D. #792 Your Fizz Account
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Where is the $25 referral credit stored?I got a text saying I got my $25 referral credit since I paid my second month but I cant find the c…Answered ✓ Closed Kenny L. #23 179 views 14 comments 25 points Most recent by DinoS Your Fizz Account -
How to I change the IMEI?I activated my account and transferred my number to the new SIM but realized that I entered the inc…
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Do upgrades last forever or for 2 years? Is there a confirmed answer?Has anyone reached out to Fizz customer service and gotten a definitive answer?Answered ✓ Closed Frank S. 1940 21 views 9 comments 24 points Most recent by iPoopette Your Fizz Account -
How to report a glitch without the chat bubble?I can't put my credit card info in on my computer or my phone because of glitches in both platforms…Answered ✓ Closed Erin D. #845 21 views 2 comments 19 points Most recent by Allison W. Your Fizz Account
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Email says sim Delivered - But nothing has been deliveredNew user here. Ordered my first Fizz sim on Monday,received a email notification on Tuesday aftern…Answered ✓ Closed crystal P. 1 view 9 comments 17 points Most recent by Dallaire_M Your Fizz Account
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Has anyone received a referral bonus?That is, has it gone from pending to being paid out?Answered ✓ Closed T D. #47 1 view 9 comments 20 points Most recent by Kenny L. #23 Your Fizz Account
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Did the data rollover policy changed ?according to this https://fizz.ca/en/faq/what-is-rollover-and-how-does-it-work the rollover is 1 mo…
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anyone at level 4 or 5 can tell us what are the perks and upgrades received?If anyone reached that level it would be nice to know what to expectAnswered ✓ Closed S P. #286 222 views 17 comments 45 points Most recent by Andrei U. #679 Your Fizz Account
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Poll - How many of you have been unsubscribed for no reason?I have heard that a few users have been having their Fizz accounts "accidentally" cancell…
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Additional payment optionsAre there plans to expand the payment options beyond (just two) credit cards? Additional CC options…
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Cannot add payment methodThere is a bug on the site where it will not allow me to enter my first name in the payment method.…Answered ✓ Closed Jonathan L. 2239 11 views 2 comments 17 points Most recent by Danton Your Fizz Account -
Cancel account Unsubscribe its missingRead the steps but their is no Unsubscribe And their is no bubble So can I cancel my account?Answered ✓ Closed Eric C. 1921 151 views 6 comments 18 points Most recent by Allison W. Your Fizz Account
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Issues logging in and changing password?I cannot log into my account and cannot manage my account. It constantly tells me my username is in…Answered ✓ Closed Dennis Z. 62 views 2 comments 18 points Most recent by Kenny L. #23 Your Fizz Account
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How to make changes to my plan?I want to make change to my plan, but it show the billing cycle is invalid. So I can't do any chan…
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[Rewards] What are the rewards and how to get them?Hello Fizz! I wanted to group the information on the Points, Levels, Perks, Upgrades, Bagdes fo… -
Does your credit card automatically get billed every month?Just wondering if your CC is automatically bill each month. My previous provider I had to set that…Answered ✓ Closed Donald L. #719 83 views 8 comments 17 points Most recent by Anne H. #1344 Your Fizz Account