Can't Add Friends or Gift Using Referral Code

MJ9306
MJ9306 ✭
in Data Gifting
I can't seem to add any friends with email or phone number, and I was able to gift using a referral code once but now if I try I just get a pop-up message that says an error has occured. I'm so lost 😭

Answers

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W ✭✭
    https://forum.fizz.ca/en/discussion/2672287/cant-add-friends-or-gift-using-referral-code

    Hi

    May be you can't add friends because they are on mode incognito. Look that guide:https://fizz.ca/en/faq/how-do-i-change-my-privacy-settings-inside-the-fizz-community

    For the second part of your message if I understand you try to use a new referral code with your own plan. It's not possible. We can get it just one. But you can share your referral code to other people (friends or not) who take their first plan with Fizz so they will receive the referral bonus as well as you (after they reach the end of their second month with Fizz)

    Welcome in the Forum and Fizz Community

  • Caca94
    Caca94 ✭✭

    you can try it by code

  • MJ9306
    MJ9306 ✭
    No no, it's to enter in a different members referral code in order to gift data to them. I've gotten it to work twice now, but other referral codes just won't let me gift data. I'm looking in the gifting data section on here for people who need data since I have a ton and I'm trying to earn the badge for gifting data
  • MJ9306
    MJ9306 ✭
    Okay I was able to gift data again finally, but then I tried again and it once again didn't work 😩
  • junozero
    junozero ✭✭

    Contact support

  • Whizz
    Whizz admin

    Hello MJ9306,
    I am sorry for the situation you have encountered.

    Please make sure that the person to which you're trying to gift data has the Full experience, they have a plan with at least 1 GB of data in the base plan options and that the data you're trying to gift is from monthly plan data.
    If all of these conditions are met, please also try to do the data gifting order from an incognito page.
    You can see more details about this here: https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work.
    If you still encounter issues with this, please contact us privately on chat: https://fizz.ca/en/support.

    I hope you have a pleasant day!
    -Mihai, Community Moderator  

Categories