Can esim be installed from abroad?

Elegant_Tangerine
Elegant_Tangerine Posts: 27 ✭✭
in My Mobile

Hello! I'm a student studying in Toronto, so I have a Canadian address and also a plan with Fizz.

My mom is flying in from overseas and I’m wondering about Fizz eSIMs.

Can she set up/install/activate the Fizz eSIM before she travels (while she is not in Canada), so that it’s ready to go as soon as she lands here?

I understand she won't be able to actually use the service until she arrives, but ideally everything would be installed already and she would just have to turn on the eSIM when she gets off the plane at the airport.

Has anyone done this before? Does it work fine?

Answers

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 2,613 ✭✭

    Hi, you can Ask support directly via chat
    https://fizz.ca/en/support

    Keep in mind if you have funds in account's wallet and roaming is enabled the wallet might be charged automatically before arriving.

  • BradDoell
    BradDoell Posts: 515 ✭✭

    Hi @Elegant_Tangerine
    I don’t see a technical reason why this wouldn’t work, assuming she will be asking for a new number.
    I suggest she try it out and let us know how it goes!
    Cheers,
    Brad

  • Linkin
    Linkin Posts: 453 ✭✭

    Interested, awaiting the answer

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