New appartment has ethernet plug in wall
Can I make the fizz modem work with it somehow if I'm currently using a coaxial wire? I am moving tomorrow and looking into how to wire my modem over there.
Best Answer
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Hello @Emile L. #27600 ,
Verifying your Fizz account, I notice that you have a moving order set with a technician. He will come to check the connection into your home in order to work properly.
If you don't have a coaxial outlet at the new address, the technician will set one for you.
Please consult our FAQ too: https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service
Thank you for your kind understanding.
Have a nice day!
-Simona, Community Moderator
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Answers
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Who knows what that Ethernet plug is connected to if anything?
For Fizz service, you will need a coaxial plug for the modem.
If the coaxial plug is missing you can get a Fizz installation.
The Fizz technician will run the coaxial cable to your apartment and install a coaxial plug.
He will then connect the Fizz modem to the coaxial plug.0 -
Hi, you absolutely need a coaxial outlet for this to work. If you don't have one, you need to ask the owner's permission so Fizz can install it.
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Don't worry. The Fizz technician will install the coaxial cable to your apartment.
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