Why is my province im in not the right province showing on location?

zoxnman
zoxnman Posts: 1 ✭✭
in My Mobile

No idea how to fix

Answers

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 3,256 ✭✭

    @zoxnman said:
    No idea how to fix

    You should contact support for that : https://fizz.ca/en/support

    Welcome to the Forum and Fizz Community

  • Charrylee
    Charrylee Posts: 924 ✭✭

    Fizz use your home address to locate your province.

  • Mike RZMAX
    Mike RZMAX Posts: 9,614 ✭✭

    Contact support
    https://fizz.ca/en/support

  • BeakBird
    BeakBird Posts: 7,111 ✭✭

    Are you close to a provincial border?

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 2,270 ✭✭

    Hi,
    Do you mean location on navigation app?

  • Whizz
    Whizz Posts: 28,092 admin

    Hello zoxnman,

    Thank you for your question,

    As I can see you should use the ON provice if you are navigating on the website. 
    You just need to click next to the green button "My account" click on for exaple : ON|EN then a black banner will show up and you will be able to select the region.

    As your plan is set for ON, I recomment that you select ON and the language you wish (EN/ FR).

    You can find a related discussion for your question here as well:https://forum.fizz.ca/en/discussion/2647074/how-to-change-region-from-ontario-to-quebec
    If you have further questions, feel free to send us a private message by clicking on this account's name> then message. 
    Thank you for your understanding!
    Have a good day!
    -Eugen, Community Moderator 

This discussion has been closed.

Categories