Why is my province im in not the right province showing on location?
Answers
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@zoxnman said:
No idea how to fixYou should contact support for that : https://fizz.ca/en/support
Welcome to the Forum and Fizz Community
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Fizz use your home address to locate your province.
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Contact support
https://fizz.ca/en/support-1 -
Are you close to a provincial border?
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Hi,
Do you mean location on navigation app?0 -
Hello zoxnman,
Thank you for your question,
As I can see you should use the ON provice if you are navigating on the website.
You just need to click next to the green button "My account" click on for exaple : ON|EN then a black banner will show up and you will be able to select the region.
As your plan is set for ON, I recomment that you select ON and the language you wish (EN/ FR).
You can find a related discussion for your question here as well:https://forum.fizz.ca/en/discussion/2647074/how-to-change-region-from-ontario-to-quebec
If you have further questions, feel free to send us a private message by clicking on this account's name> then message.
Thank you for your understanding!
Have a good day!
-Eugen, Community Moderator0
