2FA for Fizz account

rjm
rjm Posts: 2
Hello,
I'm aware that this [has been discussed](https://forum.fizz.ca/en/discussion/2653151) in the past.
Still almost a year later, it's still not possible to protect Fizz accounts with 2FA.

@Whizz's recommendation then was "At this moment, the best way to protect your account is to use a strong, unique password and keep your login details private." Still, if my email account gets compromised and the attacker sees *any* Fizz email there, they have everything they need to take over the account - they only need the email address and to initiate Fizz's password reset procedure. It doesn't matter if I use a strong password on my Fizz account.

I'm new here, and I like what I see - but not this.

I understand that Fizz policy "we don't talk about features being developed". So I don't expect any official feedback. But to every Fizz customer reading this: this is your opportunity to say that you consider security important and that you'd like this change too.

Answers

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 1,845 ✭✭

    Sure, it should be optional.

  • Mike RZMAX
    Mike RZMAX Posts: 8,961 ✭✭

    It would be safe for this change to be made

  • Bois_3ISKD
    Bois_3ISKD Posts: 9,208 ✭✭

    That would be a great improvement for safety.

  • RockysFizz
    RockysFizz Posts: 4 ✭✭

    I think it makes sense to add this layer of security. Fizz already has a feature where you can remotely turn off your service if your SIM card is stolen, so why can't they add an option to use two-factor authentication?