The floor is yours!

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Comments

  • bouzianet
    bouzianet Posts: 6
    technical support isnt the best but all the rest is really great i love it
  • propea
    propea Posts: 351 ✭✭

    I love how affordable and flexible Fizz is! The prices are great, the data perks are super useful, and the rollover feature is a game-changer. Seriously, no complaints about the value we’re getting here! 🚀

    That said, I just wish there wasn’t a waiting period when changing mobile plans or adding Benefizz rewards. It would be so much better if we could apply changes instantly instead of waiting for the next billing cycle. Sometimes you just need a quick adjustment, right?

    Anyone else feel the same? Do you think Fizz will ever make these changes faster? 🤔

  • Gramart
    Gramart Posts: 1,180 ✭✭

    Unfortunately you have to make some compromises!

  • KEI
    KEI Posts: 7
    I would love to have Fizz Wallet feature enabled in my province, BC, Canada. I am waiting for that for a long time.
  • Oli 64JKA
    Oli 64JKA Posts: 7,789 ✭✭

    Hopefully it will come soon

  • Mike RZMAX
    Mike RZMAX Posts: 4,205 ✭✭
  • Gramart
    Gramart Posts: 1,180 ✭✭

    Hopefully it will come for other provinces other than QC. It's a very convenient feature

  • Oli 64JKA
    Oli 64JKA Posts: 7,789 ✭✭

    That would be nice!

  • yuzumi
    yuzumi Posts: 112 ✭✭

    I understand and hope they will allow more flexibility one day 🙏

  • yuzumi
    yuzumi Posts: 112 ✭✭

    Wishing it will be available for you soon! 😊

  • Bois_3ISKD
    Bois_3ISKD Posts: 4,375 ✭✭

    It seems to me that Fizz already has a lot of flexibility!

  • yuzumi
    yuzumi Posts: 112 ✭✭

    Fizz Wallet for all provinces. It's weird the quotes didn't show...

  • Gramart
    Gramart Posts: 1,180 ✭✭
  • Oli 64JKA
    Oli 64JKA Posts: 7,789 ✭✭

    Yes, all I'm waiting for to do it is RCS for iphone!

  • Bois_3ISKD
    Bois_3ISKD Posts: 4,375 ✭✭
  • Bhizz
    Bhizz Posts: 457 admin

    @yuzumi said:
    It would be nice to get emailed about promotions

    Thanks for the suggestion. We'll pass it on to the Fizz team 📧

  • Bhizz
    Bhizz Posts: 457 admin

    @Oli 64JKA said:
    Is that a hint??? Hopefully its coming soon!

    Good question, we like to keep things exciting. However, any news will be posted on the forum and our social networks. Stay tuned ⚡️

  • Bhizz
    Bhizz Posts: 457 admin

    @OutlanderFan99 said:
    More points and rewards for your long standing clients!

    Let's see what we can do ✌️

  • Bhizz
    Bhizz Posts: 457 admin

    @Gramart said:
    Volte is already active! What do you mean?

    Indeed, Volte is already activated! If you'd like more information on why it's important and how it works, here's a detailed article: https://fizz.ca/en/faq/why-volte-important. Feel free to reach out if you have more questions!

  • Bhizz
    Bhizz Posts: 457 admin

    @val224 said:
    The option to change the coverage area is not really convinent since I have to wait the whole month to make the changemnet while I needed it a few days after the payments and ended up paying two times for adds on in the new area...

    Hey! We hear you – having to wait a full month for a coverage change isn’t always ideal. While add-ons are a quick fix, we appreciate your feedback and will share it with the team. Always looking for ways to improve.

  • Bhizz
    Bhizz Posts: 457 admin

    @bouzianet said:
    technical support isnt the best but all the rest is really great i love it

    What can we do to improve your experience? We're always open to suggestions and ideas for improvement @bouzianet 🙂

  • the_lebuis
    the_lebuis Posts: 25 ✭✭

    A small thing that would help support is to make the chat bubble more accesible I alway have to hunt that thing.

  • Oli 64JKA
    Oli 64JKA Posts: 7,789 ✭✭

    @the_lebuis said:
    A small thing that would help support is to make the chat bubble more accesible I alway have to hunt that thing.

    Yes that would be nice!

  • Mike RZMAX
    Mike RZMAX Posts: 4,205 ✭✭

    @the_lebuis said:
    A small thing that would help support is to make the chat bubble more accesible I alway have to hunt that thing.

    Any improvements will be welcome.

  • Kem6otame
    Kem6otame Posts: 1
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.
  • Bois_3ISKD
    Bois_3ISKD Posts: 4,375 ✭✭

    @Kem6otame said:
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.

    To date, never had a problem with support!

  • Oli 64JKA
    Oli 64JKA Posts: 7,789 ✭✭

    @Kem6otame said:
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.

    Keeping the same price forever is also pretty nice!

  • Gramart
    Gramart Posts: 1,180 ✭✭

    @Kem6otame said:
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.

    @Bois_3ISKD said:

    @Kem6otame said:
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.

    To date, never had a problem with support!

    Let's say that the fact that you cannot quickly call them to solve an issue can be limiting at times

  • Gramart
    Gramart Posts: 1,180 ✭✭

    @Oli 64JKA said:

    @Kem6otame said:
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.

    Keeping the same price forever is also pretty nice!

    That's a nice perk!

  • Oli 64JKA
    Oli 64JKA Posts: 7,789 ✭✭

    @Gramart said:

    @Oli 64JKA said:

    @Kem6otame said:
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.

    Keeping the same price forever is also pretty nice!

    That's a nice perk!

    Yes! Other compagnies keep increasing their current customer price.

  • Bois_3ISKD
    Bois_3ISKD Posts: 4,375 ✭✭

    @Gramart said:

    @Oli 64JKA said:

    @Kem6otame said:
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.

    Keeping the same price forever is also pretty nice!

    That's a nice perk!

    I like Fizz for their bonuses and gifts!

  • Gramart
    Gramart Posts: 1,180 ✭✭

    @Oli 64JKA said:

    @Gramart said:

    @Oli 64JKA said:

    @Kem6otame said:
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.

    Keeping the same price forever is also pretty nice!

    That's a nice perk!

    Yes! Other compagnies keep increasing their current customer price.

    Yeah you are right! Keeping the same price and being able to change your plan as often as you want is great!

  • Gramart
    Gramart Posts: 1,180 ✭✭

    @Bois_3ISKD said:

    @Gramart said:

    @Oli 64JKA said:

    @Kem6otame said:
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.

    Keeping the same price forever is also pretty nice!

    That's a nice perk!

    I like Fizz for their bonuses and gifts!

    Data gifts are always appreciated!

  • Oli 64JKA
    Oli 64JKA Posts: 7,789 ✭✭

    @Gramart said:

    @Oli 64JKA said:

    @Gramart said:

    @Oli 64JKA said:

    @Kem6otame said:
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.

    Keeping the same price forever is also pretty nice!

    That's a nice perk!

    Yes! Other compagnies keep increasing their current customer price.

    Yeah you are right! Keeping the same price and being able to change your plan as often as you want is great!

    Yes! Hopefully it wont change in the survey they are doing right now they are asking if we prefer all online service or being able to call etc.

  • Gramart
    Gramart Posts: 1,180 ✭✭

    @Oli 64JKA said:

    @Gramart said:

    @Oli 64JKA said:

    @Gramart said:

    @Oli 64JKA said:

    @Kem6otame said:
    Indeed, technical support is a weak component of Fizz. However, as I get low cost, I am fine with it.

    Keeping the same price forever is also pretty nice!

    That's a nice perk!

    Yes! Other compagnies keep increasing their current customer price.

    Yeah you are right! Keeping the same price and being able to change your plan as often as you want is great!

    Yes! Hopefully it wont change in the survey they are doing right now they are asking if we prefer all online service or being able to call etc.

    I'm fine with the online services as long as they need to keep the price down

  • Euclide99
    Euclide99 Posts: 2
    Tech support is weak but this forum is great! Don't you think?