Can't chat
This is very frustrating, cant chat with a agent other people say they can what do the do what we browsers and how I use opera, ad blocker is off.
Answers
-
I use Opera as well and have no issues.
When you say can't chat, can you be more specific as to where it is falling?
0 -
When I click on chat with an agent ask me to log in I log in and then the button doesn't work anymore I can't chat with the agent
0 -
When you are logged in click on the menu, choose help, then support, then chat with an agent, then choose the chat option.
0 -
@lkreglewsk: do you have the same problem?
0 -
@lkreglewsk: in my case, the Chat bubble (bottom right of the screen, when click the "Help" tab) started appearing a few hours later. I'm not sure why the problem, but things started working for me after I cleared the cache.
1 -
Actually it may well be the problem.
In my case I haven't seen it on Opera but I have it configured to clear the cache everytime I close the app.
0 -
Hello lkreglewsk
Could you please try again from an incognito window or another browser/device? If the issue still persists, please contact us via direct message on here and we will gladly assist you further.
Thanks for your kind understanding!
Have a good rest,
-Ingrid, Community Moderator
0
