The green chat bubble

lkreglewsk
lkreglewsk Posts: 42 ✭✭
edited May 27 in My Mobile

All the agent say to privately chat with us with the green chat bubble, but the bubble doesn't work, I can't chat with them

Best Answer

  • Whizz
    Whizz Posts: 23,047 admin
    Answer ✓

    Hello @lkreglewsk,

    I am sorry for the sitaution encountered,

    Could you please try to contact us from an incognito page on your browser.
    Then access this link: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
    You do not have to be logged into your account to contact us via chat using this link.

    If you encounter further issues, you can send us a private message.

    I appreciate you kind understanding!
    Have a good one!
    -Eugen, Community Moderator

Answers

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