Internet down H3G

Hi @ZZ3

Many members have had the same problem since the last power outage. Be sure that you are not alone and that Videotron is working hard to get the network back on.

If you want know more about internet down in your area, contact customer support at https://fizz.ca/en/support

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Glad to have helped you

Have a nice day

I didn't have any problem and I don't live that far from yourself… I think it's better to insist with customer support.. If it has been completely down, I think you could also ask for a refund for the days without service