Share connection

Jf555555
Jf555555 Posts: 4 ✭✭
edited April 9 in Internet

Hi, when I share the wifi connection from my motorola to my Samsung it's ok. But when I share the fizz connection from same cellular its connecting but without internet.

Thank

Answers

  • Mark123_2024
    Mark123_2024 Posts: 4,794 ✭✭
    https://forum.fizz.ca/en/discussion/2649818/share-connection

    You should search in the settings. The Wi-Fi connection is not sheared in my opinion. I guess your other phone is linked to the same Wi-Fi.

  • Jf555555
    Jf555555 Posts: 4 ✭✭

    Hi,

    The wifi is shared. I can connect to the share Network. But this Network have no fizz internet. But on the main phone fizz mobile internet is ok

    Thank

  • Whizz
    Whizz Posts: 23,047 admin

    Hello @Jf555555 ,

    Sorry to hear about the issue.

    From what I understand here, you have no connection when you do a Hotspot connection from the Fizz device that has Data from us to another device, which does not have Data from Fizz?

    In this case, I can only suggest that you do a factory reset on the secondary device , reboot the phone , enable / disable airplane mode then retry the option.

    On another note, be sure that the devices are compatible with the Fizz network, as shown here : https://fizz.ca/en/faq/compatible-devices else you might have issues.

    Thank you for your understanding.
    Have a good one,
    -Raul, Community Moderator

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