Can't look up address

Rhys
Rhys Posts: 26 ✭✭
edited February 5 in Internet

I asked this a few days ago, and for some reason it was closed before it was answered correctly. I'm still having the issue. Here it is again:

I wanted to check Fizz Home Internet availability at an address. However when I click "Internet Plans" on the fizz.ca homepage it just bumps me to the "Stay Tuned" Not available page. I don't even get to enter an address.

Anyone know what's up? Is it possible Fizz is no longer offering Home Internet?

Thanks

Answers

  • christ_chkn
    christ_chkn Posts: 26 ✭✭
    A mon avis, la meilleur solution serait dans parler directement a leur equipe d'aide au client. C'est simple et rapide
  • Rhys
    Rhys Posts: 26 ✭✭

    Tried that…was just a bot chat. I think this is the first step for customer support

  • Whizz
    Whizz Posts: 23,458 admin

    Hello Rhys,
    I am sorry for the situation encountered,
     I have verified your account and I can see that you have managed to reach out to us in private in order to verify if your address is eligible for an internet subscription.
    As soon as our specialized department has finished up their investigation, you will receive an email with all the details.
    Thank you for your understanding!
    Have a great day!
    -Eugen, Community Moderator

This discussion has been closed.

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