How how do the points earned get calculated, when it says +300 points?
As you can see, novice badge put me at 22282 points, then when I got the expert badge, I gained only a 100 points...FIZZ please explain to be how 22282+300 (expert badge, see below) = 22385
Thank you!
Answers
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Hello,
Sometimes this can take a few hours to get the points update correctly, it's strange, but it's the reality.
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In my account they wrote 300 pts, the same of Fuad's account
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I got 100 points here too there is an error here too
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Fizz wrote 300 pts, therefore, they must give the 300 points @Whizz a case for you
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I guess I will wait and see for now, it might have been the case for a lot of the tallying of these points, and I never explicitly noticed it...
thank you Jess
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it's a problem when he doesn't have a point register hard to follow the points
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Hello,
Must be system error, but why not open a ticket:
https://fizz.ca/en/faq/resolving-issues
Keep yours screenshots!
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Isn't weird that the same badge corresponds to different amounts of points for different users? Please someone can clarify this...
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My points are not going up, but they should, after refreshing the page.
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Hello @Fuad,
Thank you for describing your situation to us.
I have verified your Fizz member account and the Expert Badge information shows that you receive 100 points for it, however, I also created a ticket to our technical team and we attached the photos you provided us with above.
You can see your ticket in your Fizz member account -> My settings -> My tickets or in the Overview menu.
As soon as the situation is solved, you will receive an e-mail with the ticket's details.
I hope you have a pleasant day!
-Mihai
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