Sold by Fizz (second chance) but indicated as VoLTE Certified NO
Will the TLC flip phone sold by FIZZ in the second chance phones offered by Fizz will work? Fizz indicates VoLTE Certified : No.
I am puzzled...
Thank you
Best Answers
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It will work in Canada, but it will not work in the USA for the calls
For the moment in Canada, the 3G should stay for years, since they never talk to turn off it
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I checked here https://fizz.ca/en/faq/compatible-devices, this page is updated more frequent than the spec page
and it is listen as VoLTE Compatible
Therefore, it seems an error! a page not updated
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it is volte and sold by fizz surely it is compatible fizz volte
DESIGNSize107.3 x 55.6 x 19.85 mm
Weight 140 g
ColorVolcano Black
MEMORYROM/RAM8GB ROM / 1GB RAM
SD SupportmicroSD™ up to 128GB
FEATURESProcessor MediaTek™ 6739-CH
Speed & Type1.5 GHz quad-core
Operating System and Version No. ASOP
Sensors GPS (A-GPS)
Hall Switch Barometer
Fingerprint No
Facial RecognitionNo
WEA EnabledYes
TTY/TTD EnabledNo
SAR RatingMaximum 0.86 W/kg (head) / 1.29 W/kg (body)
INTERNAL DISPLAYSize2.8"
TypeLCD
ResolutionQVGA (320×240)
Brightness (nits)270 nits (min); 330 nits (typical)
Glass TypeN/A, PMMA (Acrylic)
EXTERNAL DISPLAYSize1.44"
TypeTFT-TN LCD
Glass Type N/A, PMMA (Acrylic)
CONNECTIVITYNetworks/3G/4G/LTEGSM: 850/900/1800/1900MHz
UMTS: B2/4/5
LTE: B2/4/5/12(MFBI)/14
VoLTEYes
Mobile HotspotYes, up to 10 devices.
VoWiFiYes
Wi-Fi Specs802.11b/g/n
Bluetooth4.2
NFCNo
RadioYes
USB TypeUSB-C
Sim TypeNano SIM 4FF
Card SlotSingle
BATTERYSize1850mAh
Standby TimeUp to 18 days
Talk TimeUp to 9 hours (4G)
Charging Time Until FullUp to 2 hrs.
Charging Technology5V1A
REAR CAMERAMegapixels2MP
Flash TypeN/A
FocusFF
Camera Video480p@ 30fps capture
960p @ 30fps playback
SOUNDHD VoiceYes
MicrophoneDual with noise cancellation
Default Music PlayerMusic
Supported Formats AMR-NB, AMR-WB, MP3, Vorbis, MIDI, AMR/MIDI 1.0/WAV
HAC RatingM4/T4
Headset Jack Size3.5 mm
Speaker Size (In Watts) 1W
IN BOXQuick Start GuideYes
AC ChargerWall Charger (5V1A), USB-C Cable
OtherSIM Card
1850mAh Battery
SIM Tool
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it is volte and sold by fizz surely it is compatible fizz volte
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@Sophie D. #6776 Hello,
Yes it will work! ( But not all over , provided that you are in the coverage zone : https://fizz.ca/en/coverage )
All phones released after 2018 should work with VoLTE.
Looks like the TCL Flip was released in September 2021.
The TLC flip need to have the latest software update. Looks like this phones modem supports VoLTE. And if it's sold at Fizz then it will make sense that is a provided phone under the VoLTE, given its post 2018 release date.
TLC flip has HD Voice functionality (HD voice is also known as VoLTE) and and 4G LTE connectivity... Source TLC Canada:
https://www.tcl.com/ca/en/products/mobile/feature-phones/tcl-flip-volcano-black
The only difference is that VoLTE uses the carrier's LTE data network, in Fizz network/case: calls are placed over 4G LTE network instead of the traditional 2G or 3G network ( with the condition that you have the sim card is VoLTE: the one with the red lighting bolt ), i assume that you have the new SIM card!? ( and that your are in the coverage zone, like mentioned above )
https://fizz.ca/en/faq/why-volte-important#3
More details about Fizz VoLTE, how to order a card and how to change the card, here:
https://fizz.ca/en/faq/why-volte-important#2
https://fizz.ca/en/faq/why-volte-important
You can directly contact support from this link for further questions: https://fizz.ca/en/support
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I love happy endings!
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Answers
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And the answer is?
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thank you for the answers. Here is the info that got me puzzled :
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I already so people with an iPhone 13 bought from Fizz and on the page was reported as Non compatible with VoLTE. Which it wasn't the case.
Do you have a VoLTE Sim?
When did you activate the plan? If after the 16 March 2022 it should work in VoLTE otherwise, you must wait the Fizz migration, they usually confirm by message.
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CONNECTIVITY
5G: no
Bluetooth: 4,2
Maximum speed:
Near Field Communication (NFC): No
USB: USB C
VoLTE with Videotron: Yes
Wi-Fi: 802.11 b/g/n
Wi-Fi calling with Videotron: No
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CONNECTIVITY
5G: no
Bluetooth: 4,2
Maximum speed:
Near Field Communication (NFC): No
USB: USB C
VoLTE with Videotron: Yes
Wi-Fi: 802.11 b/g/n
Wi-Fi calling with Videotron: No
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Sophie is right to ask, since the Fizz site reported that was not compatible.
VoLTE is a standard which use a well establish signalling protocol (SIP) however, the RTP traffic can use different codec, these code can be present or not in some phone (the codec influence the bandwidth used and the voice quality between other factors), probably this is the reason that the firmware on the phone (the OS) must be provisioned from the provider before showing the VoLTE options, which can decide to do it or not (and this is called certified phone). In the Android 12 was pretty easy to force that and by pass the provisioning and enable the option, on the 13 I didn't find it yet.
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@Sophie D. #6776 Hello,
You can also contact support via facebook https://www.facebook.com/fizzca
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Hello there Sophie D. #6776
I escalated a ticket to our technical team since on our website we can see that the phone is certified by us to be compatible with VoLTE on our network while on your order it says that the phone isn't compatible.
We'll reach back to you once we have an answer to this conundrum you experienced. Keep an eye on the email address registered with your Fizz account as we will reach out to you through it.
Have a good one!
-Paul 🖖0 -
Got it!
Thank you for the following actions, as it might help others. SOphie
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