I want change to roger, but Fizz not response

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Cheng N. #22236
Cheng N. #22236 Posts: 1 ✭✭
edited May 2023 in My Mobile

I want change my number to roger, I send the request buy fizz no respone

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  • Whizz
    Whizz Posts: 20,013 admin
    Answer ✓
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    Hello Cheng N. #22236,
    I am sorry to hear that you will no longer use our services,
    I have verified your account and I can see that you have successfully transferred your number.
    You have reached out to our customer service team and we helped you transfer the line.
    To transfer the line to another provider all you need to keep in mind is that you need an active plan with us and then request the transfer on the other provider's end.
    Keep the Fizz sim card in the phone to accept the transfer after you place your order on their website.
    Here you can see more details: https://fizz.ca/en/faq/unsubscribe
    Thank you for your understanding!
    Have a good day!
    -Eugen

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