Fizz account system down all day

Gigo213
Gigo213 Posts: 3 ✭✭
edited April 2023 in Internet

I have been trying to log into my account all day and the I’m sorry sign just keeps coming up. And obviously there’s no phone number and you can only chat while signed in. When will this get resolved? I must cancel my subscription as soon as possible. This service it the absolute worst.

Best Answer

  • Whizz
    Whizz Posts: 23,136 admin
    Answer ✓

    Hello Gigo213,


    Thank you for being part of the Fizz community.

    There isn't any issue with the account login. Please try from an incognito page as some members already advised you. If it will work, you will know for sure that your current browser has some cookies/ caches that block features on the site.

    If the issue will persist in incognito as well, you can contact us on the live chat from this link (you won't need to be logged in the Fizz account to open the chat): https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do


    I am counting on your understanding and I wish you a good day,

    -Georgian

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