I have no home internet since morning

Hi @Georgi P.

Quebec peoples experienced significant problems with their electricity and internet connection. The ice caused power outages, which in turn disrupted the internet connection. The extreme weather conditions made it difficult for technicians to reach the affected areas and restore service promptly. Many users were left without internet access for extended periods, causing frustration and disruption to their daily routines. Some users even resorted to using their mobile data to connect to the internet, which resulted in additional expenses.

The icy weather also caused physical damage to the infrastructure, such as the transmission towers and cables. The weight of the ice accumulated on these structures caused them to collapse or break, which further hindered the restoration of service. Fizz's technicians worked tirelessly to repair the damage caused by the ice, but the extreme conditions made the task extremely challenging.

It can be a power outage nearby your house (around 1000m) or a branch that cut a videotron cable

This is what Fizz posted https://fizz.ca/en/faq/status-services

You can always contact the support, but you need to be patient

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

 @Georgi P.

many breakdowns today due to weather conditions

I also don't have home internet service since this morning and I live in Beaubien and Des Ecores.

So hopefully they will do the repairs soon.

Good luck and stay safe everyone.

Crossing fingers

Not everyone!