Transferring from Videotron to Fizz
I tried to transfer from Videotron to Fizz yesterday on two phone, first one worked, second one worked until it didn't.
I typed my number, game IMEI number (triple checked), Videotron sent me a text to confirm the transfer, answered OUI cause it asked in French, they sent back a text to confirm that they'll let Fizz know that transfer is confirmed. I switch the sim card to the new Fizz one and go to sleep. When I wake up, it says that my number cannot be transferred because Videotron said that the account holder (aka me) did not answer the transfer authorization. Sweet, maybe it bugged. Now, I pop back the old Videotron card in but no service, I tried both sim card in case I mixed them up, but both have no service.
Does anyone have experience with this, and what can I do?