Billed more than Once last two months

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VamRao
VamRao Posts: 1 ✭✭
edited January 2023 in About my account

Hi,

I have checked my bank account, and I realize that Fizz charged me twice in October. Twice in November and thrice in December.

How do I get a refund?

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  • Whizz
    Whizz Posts: 19,106 admin
    Answer ✓
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    Hello @VamRao

    I am sorry to hear about the situation encountered, please contact us on chat by following this link https://fizz.ca/en/support and we can verify the matter and resolve the situation.

    Thank you for your understanding.

    -Florin

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,037 ✭✭
    edited January 2023
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    Hi @VamRao

    Please contact the support, Fizz will refund you

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    • Whatsapp: (438) 393-5814

    • By private message on Facebook: https://www.facebook.com/fizzca/

  • Gabriel1
    Gabriel1 Posts: 50 ✭✭
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    J'espère que ce sera pas l'habitude... Mauvaise surprise!!!

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