Billed more than Once last two months
I have checked my bank account, and I realize that Fizz charged me twice in October. Twice in November and thrice in December.
How do I get a refund?
Whizz Posts: 16,209
I am sorry to hear about the situation encountered, please contact us on chat by following this link https://fizz.ca/en/support and we can verify the matter and resolve the situation.
Thank you for your understanding.
Jessy_ref_i88b6 Posts: 3,827
Please contact the support, Fizz will refund you
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Other means of contact
• Whatsapp: (438) 393-5814
• By private message on Facebook: https://www.facebook.com/fizzca/0
J'espère que ce sera pas l'habitude... Mauvaise surprise!!!-1