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Galina
Galina Posts: 1 ✭✭
edited November 2022 in Internet

Why Fizz does not provide Internet service at XXXXXXXXXXXXXXXX?

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  • Mamie
    Mamie Posts: 1,784 ✭✭
    edited November 2022 Answer ✓
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    @Galina

    Hi, we are subscribers to this forum. It is better not to put personal information. We are subscribers to this forum. It is better not to put personal information. You have checked in the "Internet packages" and when they ask to put your address, it is not recognized? This may depend on whether Videotron facilities and equipment are available in that area.

    In this case, it is advisable to contact customer service who can check more thoroughly and give you the best answer. To contact customer service, open this link: https://fizz.ca/en/faq/resolving-issues

    and just scroll down until you see the green bubble with a question mark which you click on, then a second click to start your session. Chat is the faster way.

    You can also use Facebook: https://www.facebook.com/fizzca/

  • Whizz
    Whizz Posts: 19,166 admin
    Answer ✓
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    Hello @Galina

    As per the Guidelines for users of the Fizz Discussion FAQ. — Fizz Community Hub you are not allowed to post any personal information, for this reason, your message has been edited.

    If you require further assistance with the situation I kindly invite you contact us on our chat channel by using this link Contact us | Fizz

    Thank you for your understanding.

    I wish you have a great day.

    -Florin

This discussion has been closed.

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