They take the money for the first payment but i did not receive the email for the confirmation and when i logins its like i have never do anything . Like my profile is blank .
If your first payment was made, it means you successfully registered for the service.
You can check the date and time of the appointment on your Fizz account.
To view your Fizz technician appointments:
source - https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
If there is any problem, you can contact Fizz customer service - https://fizz.ca/en/contact-us
If you are having any issues with the Fizz website, please logoff, clear your browser cache, reboot your device, and try again.
Also make sure
If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
They take the first payment but on my profil i dont have any appointments scheduled and on my transaction history nothing . How can i reach someone on the phone ??