Take a appointment for the internet and they take first payment but no emails for confirmation?

Frank23 Posts: 7 ✭✭
edited September 2022 in Internet

They take the money for the first payment but i did not receive the email for the confirmation and when i logins its like i have never do anything . Like my profile is blank .

Best Answer


  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 5,214 ✭✭

    If you are having any issues with the Fizz website, please logoff, clear your browser cache, reboot your device, and try again.

    Also make sure

    • no browser extension blocks its appearance (ad blocker or plugins like "NoScript").
    • to try in incognito mode
    • JavaScript is enabled
    • no VPN disables the rendering, some have pop-up/ad blockers

    If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Frank23
    Frank23 Posts: 7 ✭✭

    They take the first payment but on my profil i dont have any appointments scheduled and on my transaction history nothing . How can i reach someone on the phone ??

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